CORRECTING and REPLACING MD Buyline Releases Q3.2014 “User Satisfaction Trending™” Data MD Buyline

DALLAS--()--Please replace the release dated October 1, 2014, with the following corrected version due to multiple revisions to the list of suppliers.

The corrected release reads:


MD Buyline released the results of the Q3.2014 “User Satisfaction Trending™” survey to MD Buyline members. Half of the nation’s hospitals rely on this information to make informed, evidence-based decisions on healthcare technology. MD Buyline’s industry experts surveyed hundreds of end users to gain customer experiences on system performance, system reliability, installation/implementation, application training, service response time and service repair quality.

“MD Buyline’s hospital members can tap into real-world experiences to aid their medical equipment acquisition decisions. Our members rely on MD Buyline for transparency so they can make the right decisions for their hospital and patients,” said Beverly Schierer, Vice President of Research and Analysis.

The suppliers listed below received the highest customer satisfaction ranking in their class over a rolling 12-month period starting in the third quarter of 2014.

  • 3M Health Information Systems: Electronic Document Management
  • Abbott: Point of Care
  • Accuray: Radiation Treatment Delivery System
  • Aesynt: Pharmacy Automation
  • Aperek (formerly Mediclick): Enterprise Resource Planning (ERP) Systems
  • API Healthcare, a GE Healthcare Company: Time and Attendance
  • B. Braun Medical: Infusion Pump
  • BD Biosciences: Flow Cytometer and Microbiology System
  • Beckman Coulter: Laboratory Automation
  • BERCHTOLD Corporation: Surgical Light and Surgical Table
  • Cadwell Laboratories: Electroencephalograph and Electromyograph
  • CareFusion: Automated Dispensing System, High Frequency Ventilator, Metabolic Measurement System, Pharmacy Automation and Pulmonary Function
  • Carl Zeiss, Inc.: Surgical Microscope
  • Clinical Computer Systems, Inc.: Perinatal Information Systems
  • Diagnostica Stago: Coagulation Analyzer
  • Draeger: Ventilator
  • Elekta: Oncology Information Management System
  • Epic: Electronic Health Record
  • Epiphany Cardiography Products, LLC: Cardiology Management System
  • Fujifilm Endoscopy: Endoscopic Video System/Scope
  • Fujifilm Medical Systems USA: Portable Radiographic System and Radiographic Unit, Digital and Conventional
  • GE Healthcare: Cardiac Stress Test System, Infant Care Equipment, Anesthesia Machine and Perioperative Information System
  • Getinge USA: Steam Sterilizer and Washer, Decontaminator
  • Hamilton Medical: Portable Ventilator
  • Healthcare Insights, LLC: Financial Decision Support
  • Hill-Rom: Bed, Stretcher and Nurse Call
  • Hologic: Biopsy Systems, Bone Densitometer, Cytology System, Computer Aided Detection System and Mammography System
  • Immucor Inc.: Blood Bank Automation
  • Instrumentation Laboratory: Blood Gas Analyzer
  • Intuitive Surgical: Surgical Robotics
  • Iris Diagnostics: Urinalysis System
  • Karl Storz Endoscopy: OR Integration System
  • Konica Minolta Medical Imaging: Computed Radiography
  • Leica Microsystems: Tissue Processor
  • MAQUET: Intra-Aortic Balloon Pump
  • McKesson: Clinical Information System, Radiology Information System and Staff Scheduling Systems
  • Medivators: Low-Temp Sterilizer and High-Level Disinfector
  • Medtronic: Image-Guided Surgery
  • MGC Diagnostics: Metabolic Measurement System
  • Natus Medical, Inc.: Long-Term Epilepsy Monitoring
  • Nihon Kohden America: Electroencephalograph, Patient Monitoring, Sleep Assessment and Telemetry Monitor
  • Ortho Clinical Diagnostics: Blood Bank Automation and Chemistry Immunoassay Analyzer
  • Philips Healthcare: Cardiac Cath/Interventional Radiography, Cardiology PACS and Information Systems, Defibrillator, Electrocardiograph, Fetal Monitor, Holter Monitor, Mobile C-Arm, Perinatal Information Systems, Picture Archive and Communication System (PACS) and Treatment Planning System
  • Picis, part of OptumInsight: Perioperative Information System
  • Radiometer America: Blood Gas Analyzer
  • RF Technologies: Infant Security
  • Roche Diagnostics Corporation: Chemistry Immunoassay Analyzer and Laboratory Automation
  • Sakura Finetek: Tissue Processor
  • SCC Soft Computer: Laboratory Information System
  • Sebia: Protein Electrophoresis
  • Siemens Medical Solutions USA, Inc.: Blood Gas Analyzer, Chemistry Immunoassay Analyzer, CT Scanner - CT Simulation, Hemodynamic and Physiological Monitoring, Laboratory Automation, Mammography System, PET-CT and PET-CT-MR and Cyclotron, SPECT and SPECT-CT, Nuclear Medicine, and Urological Imaging
  • Sorin Group: Cardio-pulmonary Bypass Pump
  • St. Jude Medical: Electrophysiology Monitor
  • STANLEY Healthcare: Infant Security
  • Stryker Medical: Stretcher
  • Surgical Information Systems (SIS): Perioperative Information System
  • Sysmex America: Hematology Analyzer
  • Teleflex (formerly Arrow International): Intra-Aortic Balloon Pump
  • TeleTracking Technologies: Bed Management Systems and Real-Time Location Systems
  • TeraRecon, Inc.: 3-D Advanced Visualization Solution
  • The CBORD Group, Inc.: Food and Nutrition Management Systems
  • Toshiba America Medical Systems: Cardiac Cath/Interventional Radiography, Cardiac Ultrasound (ECHO), Diagnostic Ultrasound, Magnetic Resonance Imager (MRI) and Radiography and Fluoroscopy
  • Tosoh Bioscience: High Performance Liquid Chromatography (HPLC)
  • Varian Medical Systems: Remote Afterloader
  • Volcano Corporation: Intravascular Imaging - Ultrasound and OCT

About “User Satisfaction Trending”

For more than 30 years, MD Buyline has been researching medical technologies to create transparency between healthcare providers and medical technology suppliers. This in-depth and dynamic data enables MD Buyline’s clinical analysts to map trending for ratings and end-user feedback on technologies and suppliers. MD Buyline members can review “User Satisfaction Trending” data on more than 100 medical technologies through MD Buyline’s online portal of proprietary clinical research. For more information or to speak with an analyst, contact MD Buyline at 1-800-375-5463 or send an email to

About MD Buyline

Healthcare providers recognize MD Buyline as the leading provider of evidence-based information and research. By creating transparency and fostering consultative relationships, MD Buyline has partnered with providers for more than three decades to identify cost reduction opportunities for purchased services, consumables, capital and IT. Providers rely on MD Buyline’s data and clinical analysts for financial and clinical insight to reach long- and short-term goals. For more information, please visit, and follow MD Buyline on Twitter, @MDBuyline.


MD Buyline
Lindsay Peabody


MD Buyline
Lindsay Peabody