ATLANTA--(BUSINESS WIRE)--Morneau Shepell, a leading provider of technology and outsourcing services, announced today that it has surpassed well over 125,000 new enrollees in CO-OP health insurance plans across the US. Morneau Shepell manages the call center, enrollment, billing and administration for growing health plans, and contributed to the CO-OPs’ exponential growth during the first open enrollment period of the Affordable Care Act.
Morneau Shepell’s modular suite of Health Plan Services features integrated software and services for health insurance companies serving individual and group markets through public and private exchanges. Modules include: eligibility and billing management; portals for members, employers and brokers; call center support; data interchange; and commission management. Morneau Shepell’s suite is flexible, innovative and provides turnkey solutions that meet the demands of the rapidly changing marketplace.
“Our work with CO-OPs is just one example of how our best-in-class Health Plan Services solution can be adapted to meet the different and changing needs of our clients,” said Jared Kesler Smith, Senior Vice President, Business Development at Morneau Shepell. “Our demonstrated experience in the field has equipped us with the ability to offer health plans a tested platform, which has contributed to a strong open enrollment period and paved the way for continued operational success.”
To date, Morneau Shepell has processed more than 500,000 individual invoices and more than 35,000 small group invoices, fielded more than 375,000 calls through its call center and provided dedicated specialized support to brokers. These solutions have helped CO-OPs arrive at a process that is operationally efficient, flexible and successful.
Consumer Operated and Oriented Plans (CO-OPs) are not-for-profit, member-governed health insurance companies established as part of the Affordable Care Act. According to the National Alliance of State Health CO-OPs (NASHCO), more than 400,000 people have enrolled in the 23 CO-OP health insurance plans that were established.
About Morneau Shepell Inc.
Morneau Shepell is a North American company with global reach offering an integrative approach to health, benefits, retirement and employee assistance needs. In the United States, Morneau Shepell provides expertise in plan administration, retirement solutions and billing management with a highly flexible technology platform that improves its clients’ performance. With nearly 50 years of experience, the company has 3,600 employees and serves more than 20,000 clients ranging from health plans, small businesses, large corporations, associations, unions and local and state governments. For more information, visit morneaushepell.com.