NEW YORK--(BUSINESS WIRE)--iQor, a global provider of business process outsourcing and product support services, today announced that it plans to double the size of its Dasmariñas, Cavite call center with a 65,000 sq. ft addition to an existing facility which opened in the Fall of 2013.
“Our outstanding and persistent customer satisfaction scores led by our teams in the Philippines is driving client expansion in the mobility sector,” said Gary Praznik, COO iQor. “With more than 8,100 employees in the Philippines, iQor is now among the top 10 BPO providers in the country. We’re excited to create an additional 1,200 jobs in the Philippines over the next 12 months.”
iQor was a pioneer in outsourcing customer support solutions to the Philippines. It opened its first facility in 1999. Its 8,100 Philippines-based employees now provide customer service on behalf of some of the world’s best known brands from the Clark Economic Zone, Davao, and Dasmariñas.
iQor’s call center is located inside the SM Dasmariñas Mall on Governor's Drive, on the corner of Aguinaldo Highway, Brgy. Sampaloc 1, Dasmariñas City, Cavite. iQor is seeking to hire up to 1,200 care agents over the next 12 months in addition to supervisors, managers, trainers and call center professionals to help support its expansion.
Interested candidates may apply online at https://eapt.iqor.com.
iQor offers industry leading paid training and flexible work schedules, including weekend scheduling options for individuals seeking a career in the call center industry.
iQor is a global provider of business process outsourcing and product support services with 32,000 employees in 17 countries. We partner with many of the world’s best-known brands to deliver aftermarket product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services. Our award-winning technology, logistics and analytics platforms enable us to measure, monitor, and analyze brand interactions, improve business processes, and find operational efficiencies that lead to superior outcomes for our partners across the customer and product lifecycles. For more information, please visit us at www.iqor.com or follow us at www.twitter.com/iqor.