SANTA BARBARA, Calif.--(BUSINESS WIRE)--LogicMonitor today announced a powerful new integration between its cloud-based IT infrastructure performance-monitoring platform and Autotask’s cloud-based IT management software. With this integration, LogicMonitor customers can create, acknowledge, and close alerts generated by the LogicMonitor platform from within Autotask.
The integration is among the most sophisticated the company has released to date. “Using LogicMonitor’s ActiveDiscovery™ feature, our customers are able to automate the discovery of devices and configure monitoring on all of their technology, whether it resides in a data center, on-site or in the Cloud,” said LogicMonitor CEO Kevin McGibben. “By employing this integration, customers can now discover and add a new device automatically and intelligently in Autotask along with meaningful monitoring metrics and notifications.”
The result is a vastly simplified and automated configuration management that will save service provider operations teams time and prevent customer equipment or services from going unmonitored or unmanaged. “The Autotask and LogicMonitor integration automates and streamlines their operations, allowing MSPs to significantly scale the efficiency of their teams,” said McGibben.
iVision is a customer of both LogicMonitor and Autotask, using the integration to manage thousands of devices. LogicMonitor’s integration with Autotask was core to their decision in switching from their previous solution.
“iVision’s success as a managed services provider is built on in-depth knowledge, engineering expertise and rapid issue resolution of our clients’ IT infrastructure,” said Eric Aslaksen, iVision’s CTO. “Our job is to know in real time what is happening with our clients’ infrastructure, regardless of its complexity – so that they don’t have to.”
According to Aslaksen, “Whether it is a NetApp Cluster, a Cisco switch or a VMWare Hypervisor under management, we get robust and smart performance data with LogicMonitor. LogicMonitor enables us to deploy faster, more accurately and solve problems sooner, ensuring iVision is exceeding the expectations of our growing client base. Automation is a powerful capability that allows us to scale our clients’ infrastructure more easily and powerfully. By partnering with LogicMonitor and Autotask, we are transforming our IT operations in a way that allows us to be even more responsive – and more cost-effective – to our clients than ever before.”
Autotask Corporation helps IT organizations worldwide work smarter with a complete, cloud-based IT business management platform that enables efficiency, accountability and access to the metrics that drive intelligent business decisions. With built-in best practices and workflow automation, Autotask speeds time to revenue while continually improving service delivery. Autotask is available in seven languages and used in over 90 countries. Headquartered in New York, Autotask has offices in Beijing, London, Munich and Sydney. Learn more at www.autotask.com.
Headquartered in Atlanta, iVision builds cloud-ready infrastructure and applications in partnership with their clients. iVision engineers success for its clients through objective recommendations, process and technology expertise, as well as best-of-breed guidance. The firm provides infrastructure and application solutions and is organized into five complementary practices, including: Infrastructure Services, Data Center, Converged Network and Application Development – all supported by the Delivery Assurance practice. Learn more at www.ivision.com.
LogicMonitor ensures customer experience, application availability and underlying infrastructure performance with an easy-to-deploy SaaS platform for monitoring IT infrastructure and the Cloud. Monitor servers, networks, VMs, storage, apps, databases and websites from a single application. Learn more at www.logicmonitor.com.
Try LogicMonitor for a free 14-day trial at www.logicmonitor.com/try-it-now.