SAN MATEO, Calif.--(BUSINESS WIRE)--RingCentral, Inc. (NYSE:RNG), a leading provider of cloud business phone systems, has enabled international online education platform Coursera, to quickly scale its communication system with an easy-to-manage, self-service, all-inclusive solution that saves the company time and money, while empowering its mobile workforce for future growth.
Since it began using RingCentral three years ago, Coursera has experienced rapid exponential growth. RingCentral has allowed Coursera to scale quickly and keep pace with growth, unlike on-premises legacy PBX systems that rely on expensive external technicians for maintenance and need expensive system upgrades to scale that typically would take weeks to months to set up.
“It is very easy to manage RingCentral’s solution. Rather than a 20-step procedure to get a task done, I can just log in online or use the mobile app and make adjustments where necessary,” said Vu Truong, IT Manager at Coursera. “RingCentral is a great solution for us to utilize as we grow, and if anyone ever needed to setup a mobile home office or work remotely, it would be a simple process.”
Taking a modern approach to communications, Coursera employees do not all use conventional desktop phones. Instead, they use the RingCentral soft phone or mobile app to make and receive calls and business SMS messages and access voicemail, all from a single app, using just one number. This all-inclusive system simplifies contact management by eliminating the need for multiple numbers to reach each individual, saves money by eliminating the need for third-party services, and generally better fits the needs of today’s mobile workforce.
“It’s great that RingCentral includes modern capabilities to empower our workforce to be more productive, which were not available in our legacy systems,” said Truong. “Additionally, as our business grows we are able to scale rapidly without expensive PBX upgrades.”
To learn more about RingCentral’s all-inclusive cloud-based communications platform for business, visit www.RingCentral.com.
RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud business communications solutions. Easier to manage and more flexible than on-premise communications phone systems, RingCentral’s cloud solution meets the needs of modern distributed and mobile workforces, while eliminating the expense and complications of on-premise traditional hardware-based systems and software. RingCentral is headquartered in San Mateo, California.
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