SAN FRANCISCO--(BUSINESS WIRE)--Voxer, a pioneer in push-to-talk (PTT) and multimedia messaging, has been selected by Boardroom Events to help coordinate their conferences focused on IT executives and solution providers. Voxer Business enables Boardroom Events employees to quickly and discreetly communicate with each other, providing a high level of service to attendees and sponsors of the business forums that they organize, including the annual Midmarket CIO Forum and Enterprise Mobility Forums.
“Timing and reliability is key in the event management industry, and our goal is to host premier events for IT executives, with unparalleled customer service,” said Charlene DeCesare, vice president of marketing and sales, Boardroom Events. “Voxer Business has become an integral part of our company, helping us coordinate events and stay in contact with relevant teams. We can trust Voxer completely as a reliable service, as messages are always recorded and available on the go.”
Efficient communication with teams that never fails
Boardroom Events previously used two-way radios at their events but found the devices disruptive, as messages were blared out, disturbing those around them. Since these radios support live-only communication, messages were often missed, leading to a waste of time and lack of communication. Email and texting were also not reliable on the go due to connectivity issues.
Voxer Business provides simultaneous live and recorded voice messages, so employees can always go back and listen to missed communication. With bluetooth, text and multimedia messaging support, employees can send and receive messages discreetly. Since most events are hosted at hotels, Boardroom Events employees often find themselves in locations where they receive either cellular signal or WiFi but not both. Since Voxer Business works on both networks, communication is seamless, without any disruption in conversations.
Every conference also has an information desk, which is the central hub of all event management and administrative activities. Employees staffing the desk use Voxer for Web, which gives them the ability to monitor multiple groups at the same time, send and receive messages, and pre-configure team chats.
Also, Boardroom Events consists of an entirely mobile workforce, with no physical office space and employees located across the country. Employees usually come face-to-face only at conferences, but with Voxer Business, it is easy for them to stay in contact, regardless of location. Corporate culture is very important to the company and Voxer’s voice messages enable employees to add tone to their communications, and also engage socially.
“Conferences are fast-paced environments where efficient communication is crucial to delivering successful events, so we have seen a high adoption rate of Voxer in the event management industry,” said Irv Remedios, president, Voxer. “Boardroom Events is a great example, as they are known for providing a high quality of customer service at their conferences, with Voxer central to their communications processes. The company has embraced multiple features of Voxer Business, including team chats and the browser versions, and we look forward to our continued engagement as Boardroom Events uses Voxer at all of their conferences.”
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Voxer was founded in 2007 with the vision to make worldwide communication easy and more efficient. The privately held San Francisco-based company launched its first walkie-talkie and text-messaging application in 2011. Voxer now offers a high-performance push-to-talk service for enterprises, Voxer Business. The company has raised $30 million in funding from Institutional Venture Partners, Intel Capital, SV Angel, CrunchFund and other investors. To learn more, please visit www.voxer.com.