SAN DIEGO--(BUSINESS WIRE)--Viejas Casino & Resort today announced that it has received a TripAdvisor® Certificate of Excellence award. The accolade, which honors hospitality excellence, is given only to establishments that consistently achieve outstanding traveller reviews on TripAdvisor, and is extended to qualifying businesses worldwide. Establishments awarded the Certificate of Excellence represent the upper echelon of businesses listed on the website.
“Winning the TripAdvisor Certificate of Excellence is a true source of pride for the entire team at Viejas Casino & Resort and we’d like to thank all of our guests who took the time to complete a review on TripAdvisor,” said Viejas Casino & Resort General Manager Chris Kelley. “With the TripAdvisor Certificate of Excellence based on customer reviews, the accolade is a remarkable vote of confidence in our business and our continued commitment to excellence.”
When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honorees that takes into account reviews ratings. Businesses must maintain an overall TripAdvisor bubble rating of at least four out of five, volume and recency of reviews. Additional criteria include a business’ tenure and popularity ranking on the site.
“TripAdvisor is pleased to honor exceptional hospitality businesses for consistent excellence,” said Marc Charron, President of TripAdvisor for Business. “The Certificate of Excellence award gives top performing establishments around the world the recognition they deserve, based on feedback from those who matter most – their customers. From Australia to Zimbabwe, we want to applaud exceptional hospitality businesses for offering TripAdvisor travellers a great customer experience.”
About Viejas Casino & Resort
Located off of I-8 east of San Diego, the Four-Diamond Viejas Casino & Resort features thousands of slot machines, exciting table games including Blackjack; Baccarat and Pai Gow; a poker room; a high-stakes bingo hall and an off-track betting facility. Guests can choose from a variety of restaurants including the award-winning Grove Steakhouse, The Buffet and The Café. The beautiful Viejas Outlets, located across the street, offers visitors a unique shopping experience with highly acclaimed stores, numerous eateries and Viejas Bowl. And the newest addition, Viejas Hotel, features 128 luxurious rooms and an expansive pool area with a hot tub and cabanas for lounging or entertaining. For more information, visit www.viejas.com or call 1-800-847-6537.
TripAdvisor® is the world's largest travel site*, enabling travelers to plan and have the perfect trip. TripAdvisor offers trusted advice from real travelers and a wide variety of travel choices and planning features with seamless links to booking tools. TripAdvisor branded sites make up the largest travel community in the world, reaching nearly 260 million unique monthly visitors**, and more than 150 million reviews and opinions covering more than 4 million accommodations, restaurants and attractions. The sites operate in 39 countries worldwide, including China under daodao.com. TripAdvisor also includes TripAdvisor for Business, a dedicated division that provides the tourism industry access to millions of monthly TripAdvisor visitors.
TripAdvisor, Inc. (NASDAQ: TRIP) manages and operates websites under 22 other travel media brands: www.airfarewatchdog.com, www.bookingbuddy.com, www.cruisecritic.com, www.everytrail.com, www.familyvacationcritic.com, www.flipkey.com, www.gateguru.com, www.holidaylettings.co.uk, www.holidaywatchdog.com, www.independenttraveler.com, www.jetsetter.com, www.niumba.com, www.onetime.com, www.oyster.com, www.seatguru.com, www.smartertravel.com, www.tingo.com, www.travelpod.com, www.tripbod.com, www.vacationhomerentals.com, www.virtualtourist.com, and www.kuxun.cn.
*Source: comScore Media Metrix for TripAdvisor Sites, worldwide, Q1 2014
**Source: Google Analytics, average monthly unique users, Q1 2014; does not include traffic to daodao.com