WILMINGTON, N.C.--(BUSINESS WIRE)--nCino, Inc., the leader in secure, cloud-based operating solutions to the financial services industry, announced today that SouthCrest Bank, N.A., has selected its Bank Operating System to manage loan production and performance.
SouthCrest Financial Group Inc. is a $560 million bank holding company that recently completed the consolidation of its four bank charters into one bank, under the SouthCrest name. It operates 13 branches throughout Georgia and Alabama, with plans to expand into new markets. Beyond process standardization, part of the once-independent charters coming together will be the automation of manual workflows. Through nCino, SouthCrest has a single, cloud-based platform for managing its loan pipeline from lead generation through to servicing. nCino’s Bank Operating System seamlessly integrates with a bank’s core system to extract data and fuses loan origination functions with critical CRM, business process management and reporting capabilities to provide bankers a more holistic view of borrower relationships at any point in time.
Russ Holland, chief credit officer of SouthCrest Bank, explained that the addition of nCino’s Bank Operating System aligns with objectives to increase productivity and growth across broader markets as well as reduce operational expenses. “No other platform is inclusive of the elements we found in nCino. Plus, it is configurable to our credit approval process, which we expect will now be greatly expedited. nCino is intuitive for employees, and easily scalable for added loan volume.”
SouthCrest only needs to enter information once into the Bank Operating System, and it is subsequently available to multiple institution stakeholders from any device with Internet access. Not only are SouthCrest’s bankers equipped with electronic document workflows that enhance their productivity, but they also have a better picture into the full scope of each customer as well as their entire portfolio.
“SouthCrest is at a pivotal transition point where consistency, efficiency and cost effectiveness are paramount to its community influence and new customer acquisition,” added Pierre Naudé, CEO, nCino. “nCino customers average a 19 percent increase in loan volume following implementation, which should be attributed to more than improved productivity. Our Bank Operating System will help SouthCrest meet and exceed its growth objectives more quickly because of the deepened relationships to which its bankers can now commit with customers.”
Wilmington, N.C.-based nCino, Inc. is the leader in cloud-based bank operating solutions to the financial services industry. Through its flagship Bank Operating System solution, nCino leverages the power of the Salesforce Platform to provide small- to mid-sized financial institutions with superior transparency and clarity into their existing loan production pipelines, portfolios and operating efficiencies across all business lines, resulting in increased profitability, productivity gains and regulatory compliance.
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