The Main Street America Group Inducts Six Employees into its Circle of Excellence

Recipients Receive Company’s Highest Honor

Hollie Carter is one of six employees inducted into The Main Street America Group's Circle of Excellence this year. (Photo: Business Wire)

JACKSONVILLE, Fla.--()--Six employees of The Main Street America Group received the super-regional property/casualty insurance carrier’s highest honor when they were inducted into its prestigious Circle of Excellence at a recent ceremony in Ponte Vedra Beach, Fla.

The diverse group of winners was selected for their individual accomplishments and significant contributions to Main Street America’s strong 2013 performance, which included surpassing $1 billion in written premium for the first time in the company’s 90-year history, generating net income of $57.1 million and increasing surplus by $134.4 million (15.9 percent growth year-over-year) to $981.3 million.

This year’s Main Street America Circle of Excellence honorees are:

  • Hollie Carter, compliance analyst, state filings, Jacksonville, Fla.
  • Gordon Kendall, manager, business technology operations, Keene, N.H.
  • Diane Mini, systems team lead, information technology, Keene, N.H.
  • Debra Morse, senior underwriter, commercial lines product, Syracuse, N.Y.
  • Nichole Pelkey, operations supervisor, integrated customer solutions, Keene, N.H.
  • Brit Turner, manager, corporate planning and analysis, financial services, Jacksonville, Fla.

“Our six Circle of Excellence recipients were selected because they embody Main Street America’s core values of ownership, relationships and service,” said Tom Van Berkel, Main Street America’s chairman and chief executive officer. “Hollie, Gordon, Diane, Debra, Nichole and Brit are highly regarded within our organization and always strive to serve our independent insurance agent-customers, our policyholders and their internal clients in a magnificent way.”

Established in 1985, the Circle of Excellence is an annual recognition program for Main Street America employees. Circle of Excellence members are nominated by fellow employees and selected by the company’s senior management team for their embodiment of the organization’s core values. Nearly 250 employees have been inducted into Main Street America’s Circle of Excellence since its founding.

More details about Main Street America’s 2013 fiscal year results are available via its 2013 Annual Report: A Year of Milestones.

About The Main Street America Group

With roots dating back to 1923, The Main Street America Group is a super-regional insurance company which writes business through its nine property/casualty insurance carriers: NGM Insurance Company, Old Dominion Insurance Company, Main Street America Assurance Company, MSA Insurance Company, Great Lakes Casualty Insurance Company, Grain Dealers Mutual Insurance Company, Main Street America Protection Insurance Company, Spring Valley Mutual Insurance Company and Austin Mutual Insurance Company. Based in Jacksonville, Fla., Main Street America offers a wide range of commercial and personal insurance, as well as fidelity and surety bond products, to individuals, families and businesses throughout the United States.

With more than $1 billion in premium written exclusively by 3,000 independent insurance agents, the 91-year-old company insures more than 650,000 policyholders in 36 states and writes bonds in 45 states. A.M. Best Company rates The Main Street America Group with an "A" (Excellent) financial strength rating and “a+” issuer credit rating. Main Street America is the founding company partner of Trusted Choice®, the global branding program of the Independent Insurance Agents & Brokers of America. Main Street America is also a founding company partner of the independent agency system’s Consumer Agent Portal (CAP) and the Insurance Institute for Business & Home Safety (IBHS) Research Center. For more information about Main Street America, please visit our newsroom at or connect with us on Facebook at


The Main Street America Group
Mark Friedlander, 904-380-7461

Release Summary

The Main Street America Group has inducted six employees into its prestigious Circle of Excellence. The honorees helped the company achieve many milestones in 2013, its 90th anniversary year.


The Main Street America Group
Mark Friedlander, 904-380-7461