FrontRange to Exhibit Hybrid Service & Client Management Offerings at HDI Conference & Expo

Presentation Will Highlight Advantages of Public/ Private Cloud & On-Premise Solutions with Industry Guest-Speaker Candice Peacock

HDI 2014 Conference & Expo

MILPITAS, Calif.--()--FrontRange, the Hybrid IT software company, today announced it will be participating as both an exhibitor and sponsor in HDI’s 2014 Conference & Expo. FrontRange will be exhibiting at Booth #502 with live demonstrations of its HEAT 2014.1 service and client management software solutions.

Where: HDI 2014 Conference & Expo, Gaylord Palms, Orlando, FL
When: April 1-4, 2014

As the IT industry’s leading technical service and support event, HDI 2014 is expected to attract more than 2,300 IT professionals.

At the FrontRange booth, attendees will have the opportunity to learn about FrontRange’s unique product offerings, including HEAT 2014—the only ITSM solution designed to simultaneously support, public/private cloud, on-premise and/or hybrid deployments from a single, unified platform. In addition, FrontRange invites visitors to attend their onsite speaking sessions:

  • “How IT Organizations Can Embrace Change Without Compromise”: This brief solution spotlight will highlight the benefits of FrontRange’s industry-leading HEAT Service Management solution and how it can assist IT departments in dealing with the growing number of challenges that they face on a daily basis.
    When: 1:10 PM, Wednesday, April 2
    Presenter: Jim Blayney, Product Marketing Director, FrontRange
  • “Cloud vs. On-Premise ITSM: Is There A Clear Cut Winner?”: This educational session will examine the respective benefits on cloud and on-premise solutions and explain why industry trends suggest that future of ITSM lies in hybrid solutions. Included in the presentation will be an in-depth look at FrontRange customer Total Wine and More’s cloud deployment of HEAT Service Management with special guest speaker Candice Peacock, IT service desk manager at Total Wine and More.
    When: 11:15 AM, Thursday, April 3
    Presenters: Kevin J. Smith, Vice President and General Manager, Cloud Business Unit, FrontRange; Candice Peacock, IT Service Desk Manager, Total Wine and More

About FrontRange

FrontRange is a leading provider of Hybrid IT software solutions for organizations of all sizes. With our suite of HEAT applications, FrontRange is the only company in the world that provides, from a single platform, Service Management and Client Management software on-premise and in the cloud. HEAT manages millions of service interactions and millions of devices every day for more than 15,000 leading organizations around the world. Our customers deliver world-class service while maximizing operational efficiencies with reduced cost and complexity. FrontRange is headquartered in Milpitas, Calif. and can be found at


Sabrina Hengehold, 408-601-2815

Release Summary

FrontRange to showcase HEAT 2014—the only ITSM solution designed to simultaneously support, public/private cloud, on-premise and/or hybrid deployments from a single, unified platform—at HDI in Orlando


Sabrina Hengehold, 408-601-2815