MURRAY, Utah--(BUSINESS WIRE)--SelectHealth has been recognized as a J.D. Power 2014 Customer Champion—one of only 50 companies across nine industries that earned this accolade this year. SelectHealth will be featured alongside other Customer Champions in the March 3, 2014 issue of Fortune.
To qualify for inclusion on this elite list, companies must excel among the nine industries included in the Customer Champions analysis by J.D. Power. J.D. Power examined five factors to determine the 2014 Customer Champions, including: People, Presentation, Process, Product, and Price.
After evaluation of 600 brands, the 2014 Champions were identified based on customer feedback, opinions, and perceptions gathered primarily from J.D. Power’s syndicated research in 2013. This group of 50 represents the highest-performing U.S. companies that deliver service excellence—both within their respective industry and across the nine industries measured.
“We are honored to receive this recognition,” says Patricia R. Richards, SelectHealth President and CEO. “We are committed to providing superior service for our customers, and we appreciate this external confirmation from J.D. Power on behalf of our customers.”
SelectHealth is a nonprofit health insurance organization serving members in Utah and Idaho, and is committed to health improvement, superior service, and providing access to high-quality care. As a subsidiary of Intermountain Healthcare, SelectHealth is part of one of the nation's top-ranked integrated health systems. SelectHealth is also recognized as Utah’s top-ranked health plan, according to NCQA's Private Health Insurance Plan Rankings, 2012–2013. For more information, visit selecthealth.org.