DALLAS--(BUSINESS WIRE)--Teladoc, the nation’s first and largest telehealth provider with more than 6 million members, and Pepsi Bottling Ventures (PBV), the largest privately held bottler of Pepsi-Cola products in North America, today shared a case study demonstrating a 400 percent return on investment for PBV using telehealth services. The case study was conducted throughout a 12-month period by Consult A Doctor, which was acquired by Teladoc last month.
Through Teladoc, patients consult with a physician via phone or secure online video to receive treatment for non-emergency medical issues, such as allergies, bronchitis, pink eye and sinus problems. Teladoc physicians complete more than 150,000 consults annually, have an average of 15 years experience, and score a 95 percent patient satisfaction rate.
"This case study demonstrates the impact of telehealth for employers who are seeking to drive cost down and improve access to quality health care," said Jason Gorevic, Teladoc’s CEO. “Data from Pepsi Bottling Ventures reinforces telehealth as an innovative solution that helps employers face today’s health care challenges.”
PBV has 2,300 employees and 22 locations in five states. Similar to many companies, prior to adding a telehealth benefit to its health care package, PBV was experiencing escalating and unsustainable health care costs. Throughout 2012, PBV employees participated in 389 consults rather than visiting the ER or urgent care centers. As a result, PBV saved more than $200,000 in health care expenses and productivity-loss avoidance last year.
“As a company, we have put a major emphasis on keeping health care costs low while providing access to quality health care to our employees and saw telehealth as an innovative way to achieve that goal,” said DeeAnne Watson, Compensation & Benefits Manager of Pepsi Bottling Ventures. “Embracing telehealth as a cornerstone of our benefits package has saved us both time and money, while helping to keep our employees happy and healthy. This is a benefit we plan to use long term.”
To learn more about PBV’s experience using telehealth services, a short video is available at the following link: https://vimeo.com/68191308.
Founded in 2002, Teladoc is the nation’s first and largest telehealth provider with more than 6 million members nationwide. With an average response time of 16 minutes, Teladoc enhances access to affordable, high-quality medical care for adults and children via videoconferencing or telephone consultations. The U.S.-based, board-certified physicians meet National Committee for Quality Assurance (NCQA) standards and deliver a 95 percent patient satisfaction rate. Teladoc partners with payers, corporations, organizations and patients that seek accessible and affordable high-quality medical care. Additionally, through its TeladocConnect service, physicians are able to offer the convenience of Teladoc and provide their patients with a high level of care around the clock. For more information, please visit www.Teladoc.com or www.TeladocConnect.com.
A joint venture between Suntory International and PepsiCo (35-percent ownership), PBV is the largest privately held bottler of Pepsi-Cola products in North America, currently operating 22 bottling and distribution facilities, serving over 8 million consumers in North Carolina, South Carolina, Virginia, Maryland, and Delaware. For more information about PBV, visit www.pepsibottlingventures.com.