Panasonic Extends Advance Exchange Warranty to Three Years for Workgroup and Departmental Scanners

Reduces IT Support Expenses and Increases ROI

SECAUCUS, N.J.--()--Panasonic, a provider of document imaging and scanner solutions, announced that all of Panasonic’s workgroup and departmental scanners, purchased as of July 2012, now feature a Three-Year Advance Exchange Warranty.

In the unlikely case that Panasonic’s customer-hotline representative is not able to troubleshoot and fix the device over the phone, the company will send a replacement unit to the customer overnight, ensuring businesses experience minimum downtime. This warranty promotion does not have an end date.

“Our customers have told us that one of the most time-consuming IT tasks is to service out-of-warranty devices,” said Joseph Odore. “The extension of our warranty to three years will help alleviate some of their IT headaches, further maximize their scanner investments and help them realize a high return on investment. This is crucial for organizations with limited budgets that need long-lasting products to ensure business continuity.”

In addition, the Advance Exchange Warranty for Panasonic’s low-, mid- and high- volume production scanners will be upgraded from one to two years for devices purchased between July, 2012 and March 31, 2013. To register for this warranty, please visit:

To view the updated ‘Panasonic Scanner & Warranty Guide’, please visit:

For more information on Panasonic’s full line of scanners, please visit:

For sales inquiries for Panasonic’s scanners, please visit:

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Built on a celebrated engineering foundation, Panasonic architects business technology solutions that help build a better world. Customers in government, healthcare, production, education and a wide variety of commercial enterprises, large and small, depend on integrated solutions from Panasonic to help them acquire, manage and interpret the information that drives innovation. The complete suite of Panasonic solutions addresses unified business communications, mobile computing, security and surveillance systems, retail information systems, office productivity solutions, high definition visual conferencing, projectors, professional displays and HD and 3D video production. As a result of its commitment to R&D, manufacturing and quality control, Panasonic engineers reliable and long-lasting solutions as a partner for continuous improvement. Panasonic solutions for business are delivered by Panasonic System Communications Company of North America, which is a Division of Panasonic Corporation of North America, the principal North American subsidiary of Panasonic Corporation (NYSE: PC).

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About Panasonic Corporation of North America

Based in Secaucus, NJ, Panasonic Corporation of North America provides a broad line of digital and other electronics products and services for consumer, business and industrial use. The company is the principal North American subsidiary of Osaka, Japan-based Panasonic Corporation (NYSE: PC), and the hub of Panasonic’s U.S. branding, marketing, sales, service and R&D operations. Panasonic was the only Consumer Electronics company to be listed in the top ten brands on the Interbrand Best Global Green Brands 2011 ranking ( As part of its continuing efforts to reduce its carbon footprint, Panasonic Corporation of North America will relocate its operations to a new eco-efficient office tower adjacent to a mass transit hub in Newark, NJ in 2013. Information about Panasonic Eco Ideas initiatives is available at Information about Panasonic and its products is available at Additional company information for journalists is also available at


Cohn & Wolfe for Panasonic
Aida Causevic, 415-365-8537 (direct)

Release Summary

Panasonic announced that all of Panasonic’s workgroup and departmental scanners, purchased as of July 2012, now feature a Three-Year Advance Exchange Warranty.


Cohn & Wolfe for Panasonic
Aida Causevic, 415-365-8537 (direct)