ACME MSO Selects PatientPoint to Further Its Quality of Care Mission

PatientPoint technology will enable Chicago-based IPAs to better coordinate patient care with the goals of improving patient outcomes and reducing costs

Booth #12909

ORLANDO, Fla.--()--PatientPoint™, a provider of care coordination and patient engagement management solutions, today announced a strategic partnership with ACME MSO to provide automated care coordination services for its Clinical Value Network (CVN) of providers.

Since its founding in 2001, ACME MSO has provided turnkey management services to IPAs that serve thousands of greater Chicago area residents. These IPAs have come together to form CVN, a network of more than 100 physicians to manage and administer care for Blue Cross and Blue Shield of Illinois and Wellcare Harmony members. This new operating model requires providers to be more accountable – both clinically and financially – for patient care. As a result, it is imperative to proactively identify and streamline the coordination of preventative care measures.

PatientPoint's HealthSync Care Coordination Platform will serve as the technology backbone for this important initiative—helping CVN-affiliated physicians align, analyze and positively influence patient behavior across the network. Also, by leveraging the HealthSync Platform, CVN providers will be able to certify for NCQA recognition and pursue emerging accountable care opportunities such as the Patient Centered Medical Home.

“Keeping members healthy is the ultimate goal and our networks of physicians have transformed the way they approach patient care—from treating episodes of illness to adopting evidence-based medicine,” said Kevin Hnatusko, President, ACME MSO. “Leveraging PatientPoint’s innovative population management and patient-centered engagement tools will enable us to further this mission by ensuring members are more engaged and can better navigate the system to receive the right care at the right time.”

PatientPoint technology will be integrated with existing managed care systems to produce alerts for medication management and preventative screenings, enabling member IPAs to meet core clinical measures required for their patient populations. The platform will aggregate and reconcile data from electronic health records (EHRs) in combination with patient self-reported data to produce relevant gaps in care. Patients are then alerted of the gaps on behalf of their physicians via phone or IVR, secure text or email. As patients arrive for their scheduled appointments, comprehensive clinical summaries are rendered for both the provider and patient—allowing for a more informed consultation and intervention when appropriate.

As CVN physicians provide care, information is transmitted from the provider’s interaction – along with any additional patient self-reported results – back to ACME MSO case managers so they can support proper care plan adherence and ensure patient compliance. This automated care coordination process allows the physician, IPA, and health plan to:

  • Jointly address gaps in care;
  • Drive better patient adherence;
  • Enable plan and provider cost savings;
  • Minimize adverse events and ED visits; and
  • Streamline the coordination of care.

“We are extremely excited to partner with ACME MSO. They understand that better care coordination is a critical element for high-value managed care networks and our HealthSync Platform will drive vital information to ACME physicians. As a result, these physicians will realize higher quality outcomes, increased patient satisfaction and improved reimbursements,” said Raj Toleti, CEO of PatientPoint.

To learn more about PatientPoint’s care coordination and patient engagement services, visit the company’s booth #12909 during the HIMSS12 Annual Conference and Exhibition in Las Vegas, February 20–24.

About PatientPoint™

PatientPoint™ provides solutions that enhance patient engagement, care coordination and end-to-end billing processes, enabling physician practices to optimize management of clinical processes and streamline the revenue cycle. The company also offers solutions to health plans and pharmaceutical companies that better connect them with their patients and providers. For more information, visit


Dodge Communications
Press Contact:
Chowning Johnson, 770-576-2546


Dodge Communications
Press Contact:
Chowning Johnson, 770-576-2546