SALT LAKE CITY--(BUSINESS WIRE)--Although the recession caused record numbers of people to stay in jobs they weren’t satisfied with, researchers at Zenger Folkman predict the job market recovery will send a record number of people out the door.
“In normal economic times, higher levels of employee dissatisfaction meant higher turnover of valued employees,” said Jack Zenger, CEO and co-founder of Zenger Folkman. “But during the past few years, dissatisfied employees have stayed in jobs because they don’t think they have better options.”
Zenger Folkman has tracked more than 220,000 employees on “intention to leave.” Before 2010, they found 29.4 percent of employees from various organizations were thinking about quitting. Though 2010 turnover rates were down, intention to leave remained the same. Economic recovery will cause people to follow through on their intention to seek new employment.
Here are some statistically proven behaviors that managers can engage in to keep employees:
- Pull rather than just push – Most leaders know how to push harder for results but it is critical that leaders also know how to inspire and motivate their direct reports, which starts with having an emotional connection.
- Provide a clear, compelling vision – Leaders who regularly reinforce the vision and direction of the organization along with clarity about how each individual job is contributing are much better at holding onto their best performers.
- Positive relationships and trust – Productive relationships can be substantially impacted by a manager’s positive versus negative comments; five positive for every one that is re-directing or suggesting change is optimum.
- Growth and development – Managers need to find ways of making work a developmental, and thus rewarding, experience.
- Stretching and improving – Employees are more satisfied and engaged when they accomplish difficult, challenging tasks that stretch their abilities.
- Create a winning team – A positive, energized team inspires group members to raise performance.
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Zenger Folkman employs evidence-based methods that improve organizations and the people within them. Their comprehensive solutions include assessment instruments, development programs, certification services and practical follow-up tools that dramatically improve bottom-line results.