Oncor Restores Additional 25,000 Customers

Power Outages Drop to 125,000 in Dallas/Fort Worth

DALLAS--()--Oncor crews and contractors restored power to another 25,000 homes and businesses by mid-day today, dropping total power outages in Dallas/Fort Worth to 125,000. Oncor reported 150,000 homes without power this morning.

Based on early assessments, the record- breaking winter storm that dropped more than 12- inches of snow in 24 hours will be among the top 10 worst storms in Oncor’s history.

“Oncor continues to deal with tree limbs, weakened by the weight of the heavy snow, dropping onto Oncor power lines, “ said Brenda Pulis, Oncor Senior Vice President of Distribution. “Oncor crews and contractors are making good progress. If the weather continues to improve, Oncor should be able to restore power to most homes over the weekend.”

Pulis requested homeowners with electric service to turn on their front and back porch lights to signal Oncor crews that their area has power. Also, customers should continue to report power outages to 1-888-313-4747.

“Some customers may be without electric service through Sunday evening and should consider moving to another location until the electricity is back on,” said Pulis.

Oncor is being assisted by workers from Oklahoma Gas & Electric (OG&E) and CenterPoint, as well as contract construction/repair and vegetation management workers from South Texas, Austin, Houston, Beaumont, Jasper and Midland, as well as Oklahoma, Tennessee, Missouri and Louisiana.

“Hundreds of trees have broken or weakened limbs because of the recent winter storm,” Pulis said. “With the planting season just around the corner, Oncor’s Know Before You Grow program has recommendations for low-growing, native trees for your yard and locations where they could be planted.”

To learn more about Oncor’s Know Before You Grow program, please visit www.oncor.com.

Important numbers:

Power outages 1-888-313-4747

Downed lines 9-1-1

Storm Safety Tips:

  • Stay away from downed power lines. Report them immediately to 911.
  • Keep an emergency kit handy—Be sure batteries, flashlights and battery-powered radios are accessible during storms, just in case the power goes out.
  • Don’t touch an object that is in contact with power lines—That includes tree limbs. Remember tree limbs can conduct electricity.
  • Keep refrigerator and freezer doors shut. Food will stay six to nine hours in a refrigerator without spoiling. Frozen foods will keep about 24 hours.
  • If you choose to use a portable generator during a power outage, make sure the main circuit breaker in the electric service panel box is in the OFF position or, in older electric service panel boxes, that the main fuse block is removed. This is necessary to prevent your generator's electricity from going back into the power lines in the street and potentially endangering the lives of line crews and other emergency workers.

Oncor Electric Delivery Company LLC (“Oncor”) is a regulated electricity distribution and transmission business that uses superior asset management skills to provide reliable electricity delivery to consumers. Oncor operates the largest distribution and transmission system in Texas, delivering power to more than 3 million homes and businesses and operating approximately 117,000 miles of transmission and distribution lines in Texas. While Oncor is owned by a limited number of investors (including majority owner, Energy Future Holdings Corp.), Oncor is managed by its Board of Directors, which is comprised of a majority of independent directors.


Oncor Communications
Carol Peters, 972-791-6200

Release Summary

Power outages down to 125,000 at 1:30 p.m, in Dallas/Fort Worth, an additional 25,000 homes and businesses since this morning.


Oncor Communications
Carol Peters, 972-791-6200