ST. CHARLES, Mo.--(BUSINESS WIRE)--GMAC Real Estate, one of North America’s leading real estate firms, today announced that it has awarded its newest franchise to longtime St. Louis area real estate veterans Marilyn Gibson and Cindy Fox.
Gibson and Fox have named the firm The Best Seller GMAC Real Estate and already have 32 sales associates working for the firm, located at 3072 Highway K and N Plaza in St. Charles, 63304, 636/379-2378.
Gibson and Fox, who combined have more than 35 years of local market real estate experience, said they chose to affiliate with GMAC Real Estate over other national firms because the company “stands alone in its commitment to unsurpassed customer service.”
“We’re extremely excited to be starting a brand new real estate firm that will be a new and better choice for home buyers, sellers, as well as real estate professionals in the St. Louis-area,” Gibson said.
“With 32 agents already on board, we’ve had overwhelming response from sales associates eager to join our firm, which has been built from the ground up with an emphasis on providing the highest level of customer service,” Fox said. “One of the things that attracted us to GMAC Real Estate was the potential to grow the size of our firm as well as the company’s Premier Service Program.”
Premier Service is regarded as the most comprehensive and effective customer-service program in the real estate industry and is backed by its 94 percent national customer satisfaction rating. Through the program, Gibson said her firm’s sales associates will put in writing, up front, the services they will perform. They then will ask their customers to honestly rate their performance after each transaction through a survey conducted and tabulated by an independent, third party. Individual survey results provide each sales associate with ongoing feedback and insight for continuous improvement.
Fox said the company’s goal is to “seek out opportunities for controlled growth,” and that “I wouldn’t be surprised if at the end of the year we have tripled our size to nearly 100 agents working from multiple offices.”
“We’re very excited by the potential of this market, and even more so by the experience that both Marilyn and Cindy bring to this partnership,” said Lane Barnett, CEO of GMAC Real Estate Franchise Operations. “We’re extremely proud that Marilyn and Cindy and their agents have chosen to join the GMAC Real Estate team.” GMAC Real Estate has more than 22,000 sales associates and 1,300 franchised and company-owned offices throughout North America.
About The Best Seller GMAC Real Estate
The Best Seller GMAC Real Estate is located at 3072 Highway K and N Plaza in St. Charles, 636/379-2378. In addition to real estate brokerage services, the company plans to also offer mortgage, title and home warranty services.