Perseus Development Corporation, the global leader in web-based survey and Enterprise Feedback Management solutions, will be providing Caterpillar with multiple corporate licenses of Perseus SurveySolutions/EFM for their black belt employees to use. Their first uses of the software will be for capturing customer requirements. In the future, they plan to expand their EFM applications into market research and employee surveys.
Perseus is working with many companies like Caterpillar who need a flexible feedback solution for streamlining business communications around the world. By implementing an EFM system, enterprises are able to focus on strategic search, management and methodology to find patterns and trends that build better relationships with customers. EFM is not simply about collecting information. It provides a way to eliminate the problems of deploying multiple survey systems and provides centralized control of an enterprise's survey process, enabling companies to listen, learn, react, and anticipate the needs of their key stakeholders in real-time.
Companies like Caterpillar are working with Perseus to implement an EFM solution to determine customer satisfaction, employee satisfaction, and human resource needs worldwide. This new generation of enterprise feedback management helps them obtain the feedback they need while ensuring compliance by giving them control throughout the entire survey process in a secure, shared environment.
Specifically, SurveySolutions/EFM allows enterprise managers to produce surveys; collaborate on survey projects; and get the results they need in real-time without having to rely on IT resources. SurveySolutions/EFM has an intuitive word-processor design environment that speeds survey creation and is fully compatible with Microsoft Office for enhanced ease of use and productivity.
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About Perseus Development Corporation
Perseus is leading the transition from web survey systems to Enterprise Feedback Management (EFM) solutions that help organizations better understand their world. Organizations worldwide rely on Perseus solutions to identify employee, customer and partner needs, promote process change, improve loyalty, maximize satisfaction and optimize business growth. Perseus products enable business professionals to quickly and easily obtain, analyze, and manage sophisticated enterprise feedback using intuitive web-based software. Perseus SurveySolutions is a recipient of PC Magazine's Editors' Choice award for web-survey software, and is used by over 18,000 customers worldwide including over twenty-percent of the Fortune 100. Perseus is a 2003 and 2004 Inc. 500 company and Deloitte Technology Fast 500 company, and a four-time Deloitte Technology Fast 50 company.
(C) 2004 Perseus Development Corporation. Perseus SurveySolutions(R) is a registered trademark of Perseus Development Corp., all other company and product names are trademarks or registered trademarks of their respective holders.