SAN JOSE, Calif.--(BUSINESS WIRE)--MCE, a leading manufacturer and systems integrator of custom configured appliance servers and embedded computing solutions today announced their new World-Wide On-Site Warranty Services. The enhanced warranties go well beyond the standard product warranties and are easy for customers to purchase at the same time they purchase their systems.
The World-Wide On-site Warranty Services assure clients that if service is ever needed, parts are shipped overnight, a skilled engineer will meet the part on-site to keep the system up and fully functional. "We're making it easier than ever to respond quickly to the needs of our customers." said John Maydonovitch, President and CEO of MCE. These World-Wide On-Site Warranty Services are readily available and provide further assurance and confidence in MCE’s support commitments. MCE customers can choose between several different warranty service levels including (a) standard business hour coverage (Monday through Friday, 8 a.m. to 5 p.m. local time) or (b) 24 x 7 coverage (24 hours per day, 7 days a week).
"These new On-Site Warranty Services make it easier for our partners to do business with us and service customers more efficiently. For companies that rely on our systems for their mission critical operations, these new enhanced warranty services ensure they receive first class service,” John Maydonovitch added.
The benefits of these warranty services are engineered with the needs of today's consumer in mind. Telephone technical support, parts and on-site labor are included. Pricing varies according to the system specifications and whether the customer chooses the standard business hour coverage or 24-hour coverage.
More information on these new warranty services is available by calling (888) 733-4400 or visiting the MCE website at http://www.mce.com/about-us-support.html.
MCE is a design manufacturer, and systems integrator of custom configured appliance servers and embedded computing solutions for OEMs and independent software providers. We partner with our clients to design and build an integrated cluster of servers, or dedicated appliance servers, to deploy their applications to their end customers.
Certified to ISO 9001: 2008, MCE is able to develop and document its design and manufacture methodology to deliver systems that are tailored to specific needs, repeatable in their high quality level, and predictable in meeting their defined application. We manufacture to our design using industry standard building blocks, or to our client’s BOM, locally at our San Jose facility. Since our founding in 1973 we have been able to accommodate clients with varying levels of demand.