Teleos Names Europe's Most Admired Knowledge Enterprises

LONDON--(BUSINESS WIRE)--Teleos has announced the winners of the 2009 European Most Admired Knowledge Enterprises (MAKE) study. For the first time, Nokia has been recognized as the overall European MAKE Winner.

The winners of the 2009 European MAKE study, conducted by Teleos in association with The KNOW Network, are (alphabetically):

-- BP (United Kingdom)

-- British Broadcasting Corporation (United Kingdom)

-- Ericsson (Sweden)

-- IKEA (Netherlands)

-- Mondragon Corporation (Spain)

-- Nokia (Finland)

-- Royal Dutch Shell (Netherlands)

-- SAP (Germany)

-- Siemens (Germany)

-- Uria Menendez (Spain)

This year's European MAKE winners are delivering superior financial performance:

-- Return on Revenues average 6.7% -- over two times the Global Fortune 500 median. The leaders in this metric were Nokia, SAP and Siemens.

-- Return on Assets average 9.8% -- over four times the Global Fortune 500 median. The leaders in this metric were the BBC, Nokia and SAP.

A panel of European-based Fortune 500 senior executives and internationally recognized knowledge management / intellectual capital experts selected the winners. Only organizations founded and headquartered in Europe were eligible for this MAKE study. The panel rated organizations against the MAKE framework of eight key knowledge performance dimensions -- visible drivers of competitive advantage and increased value and performance:

-- creating an enterprise knowledge-driven culture

-- developing knowledge workers through senior management leadership

-- innovation

-- maximizing enterprise intellectual capital

-- creating an enterprise collaborative knowledge sharing environment

-- creating a learning organization

-- delivering value based on customer/stakeholder knowledge

-- transforming enterprise knowledge into shareholder/stakeholder value

Contact Teleos for the free Executive Summary of the "2009 European MAKE Report."

TELEOS

Teleos, an independent knowledge management and intellectual capital research firm, administers the Most Admired Knowledge Enterprises (MAKE) program. The KNOW Network is a Web-based global community of organizations dedicated to achieving superior performance through benchmarking, networking and best practice knowledge sharing.

The MAKE research program consists of the annual Global MAKE study -- the international benchmark for best practice knowledge organizations -- and Asian, European, Indian, Indonesian, Japanese and North American studies.

The set of 2009 MAKE Reports is available from Teleos. Each report contains MAKE rankings, metrics, trends and analyses, and profiles of the winners.