iLinc for Salesforce CRM Now Available on the Salesforce.com AppExchange

SAN FRANCISCO--(BUSINESS WIRE)--iLinc, a leading provider of web and video conferencing solutions and services, today announced the availability of iLinc for Salesforce CRM on the AppExchange. The announcement was made today at Dreamforce 2009, salesforce.com’s user and developer conference. iLinc is a Gold sponsor of the event.

“As an integrated web conferencing tool, iLinc for Salesforce CRM provides incredibly useful historical information and has helped us fine-tune our sales and marketing efforts.”

iLinc for Salesforce CRM combines iLinc’s feature-rich web collaboration and conferencing technology with the data management functionality of a Customer Relationship Management (CRM) system, enabling organizations to host high-impact online events while ensuring real-time visibility into key registration and attendance information. By automatically adding valuable webinar data to Lead, Contact and Campaign records within Salesforce CRM, iLinc for Salesforce CRM automates key processes that make up the customer lifecycle, freeing up organizations to focus on driving revenue. To further streamline interactions with customers and prospects, the application enables organizations to launch virtual meetings and demos directly from Salesforce CRM.

iLinc for Salesforce CRM lets users who move their webinars and online training sessions to the iLinc platform not only see maximized productivity from the seamless integration of two key business systems, but they also benefit from increased visibility into key metrics from the web meetings and online events they host. Gary Aller, Director of Arizona State University’s Alliance for Construction Excellence, regularly hosts paid training sessions for members of the construction community. By providing him with real-time data about the people who register for and attend his online courses, iLinc for Salesforce CRM enables him to track the success of his courses and customize his pre- and post-event communications. Aller says, “As an integrated web conferencing tool, iLinc for Salesforce CRM provides incredibly useful historical information and has helped us fine-tune our sales and marketing efforts.”

“Salesforce.com customers may conduct webinars and sales demos with greater sales efficacy with iLinc,” said Kendall Collins, chief marketing officer, salesforce.com. “The addition of iLinc for Salesforce CRM to the AppExchange exemplifies the growing ecosystem of applications available to salesforce.com users to help them realize customer success.”

Built using the Force.com platform, iLinc for Salesforce CRM is immediately available for test drive and deployment on the AppExchange at http://www.salesforce.com/appexchange/. Additionally, attendees at the Dreamforce conference are invited to visit iLinc’s booth (#910) to view a demo of iLinc for Salesforce and receive a free consultation.

About the Force.com Platform and AppExchange

Force.com is the only proven enterprise platform for building and running business applications in the cloud. The Force.com platform powers the Salesforce CRM applications with more than 800 ISV partner applications like those from CODA and Fujitsu, and more than 120,000 custom applications used by salesforce.com’s 63,200 customers such as Japan Post, Kaiser Permanente, KONE and Sprint Nextel.

Applications built on the Force.com platform can be easily distributed to the entire cloud computing community through the Salesforce.com AppExchange marketplace at http://www.salesforce.com/appexchange.

About iLinc

iLinc, a recognized leader in web and video conferencing and collaboration solutions, empowers people to achieve their organizational goals easily and quickly, making it possible for them to accomplish more, travel less, achieve work-life balance, all while preserving the environment. iLinc’s software-as-a-service (SaaS) delivery, industry-leading service, and integrations such as iLinc for Salesforce, which automatically synchronizes web conferencing and CRM data, increase operational efficiency across the organization, letting you drive more revenue. For more, visit www.ilinc.com/investors.