Vizioncore Earns Top-Ten Ranking For Customer Satisfaction

HOFFMAN ESTATES, Ill.--(BUSINESS WIRE)--Vizioncore Inc., the leading independent third-party provider of virtualization server management solutions, today announced that the company was listed among the top-ten in the VendorRate third quarter report that measured the level of customer satisfaction provided by nearly 250 technology providers. Vizioncore also received the Best-In-Class designation among virtualization technology providers and was selected as one of the top-rated vendors by small as well as medium-size companies. Vizioncore was one of just four vendors ranked as leaders by all eight major job functions among the end-user customers that completed the VendorRate survey.

“We were able to achieve these high rankings in part by seeking feedback from our customers and incorporating their requirements into the products and customer service processes we have launched thus far in 2009.”

VendorRate (www.vendorrate.com) is vendor neutral and accepts neither vendor sponsorship nor advertising. The firm reports summary customer satisfaction ratings on a quarterly basis entered by technology professionals from organization of all sizes at the VendorRate website as well as via surveys submitted at trade shows, professional conferences and virtual events. Customers rate vendors confidentially on ten specific performance criteria including customer service, reliability, integrity, budget and effectiveness. The third-quarter report ratings represent aggregated customer input collected from July 1 through September 30, 2009.

"Achieving a top-ten ranking on the VendorRate report as well as a Best-in-Class designation for virtualization demonstrates the high level of service and the quality of the virtualization management products we provide to our customers," said Vizioncore President and Chief Operating Officer Chris Akerberg. "We were able to achieve these high rankings in part by seeking feedback from our customers and incorporating their requirements into the products and customer service processes we have launched thus far in 2009."

Richard Schaefer, CEO of VendorRate, added, "Vizioncore’s outstanding score, as rated by their customers, shows that Vizioncore delivers on their commitment to total customer satisfaction. Congratulations to the entire Vizioncore team for being scored as our top virtualization company for the third quarter."

In addition to visiting www.vizioncore.com and www.vizioncorum.com, more information on Vizioncore is available via these links:

Twitter: http://twitter.com/vizioncore

RSS: http://vizioncore.com/company/rss.php

Facebook: http://www.facebook.com/pages/Vizioncore-Inc/161639466549

LinkedIn: http://www.linkedin.com/groups?home=&gid=1173957

About Vizioncore Inc.

Founded in 2002 and headquartered in Hoffman Estates, IL, Vizioncore Inc. is a fully owned subsidiary of Quest Software (NASDAQ: QSFT), a leading systems management vendor. Vizioncore’s operations span the Americas, EMEA, Asia and Australia. The company’s products provide server virtualization management solutions that help customers protect, control and manage their IT systems while allowing them to extract the maximum return on their investment in virtualization. Vizioncore’s products are built from the ground up to support virtual environments with none of the legacy encumbrances of products built for physical servers. Over 18,000 organizations around the world, from SMBs to large-scale enterprises, use Vizioncore’s products. Vizioncore operates independently and distributes its products through an extended partner network of 2,200 value-added resellers worldwide. For more information, please visit www.vizioncore.com or www.vizioncorum.com, the official blogging site of Vizioncore Inc.

About VendorRate

VendorRate is a Los Gatos, Calif.-based business intelligence company providing quantifiable, reliable ratings and reports on technology vendors in the IT and telecom industries. Established in 2007, the company works with technology purchasers to improve their overall decision-making process. For more information, visit www.vendorrate.com.