Ryla to Hire 1,500 Temporary Employees

KENNESAW, Ga.--(BUSINESS WIRE)--Ryla Inc. (www.ryla.com), a leading domestic provider of outsourced call center and customer contact solutions, is providing an employment option for people looking for temporary work and income this holiday season. The company today announced it is hiring 1,500 full-time, temporary customer service positions at its Atlanta-area headquarters location. The eight-week positions start immediately.

Weekly open houses to screen and hire candidates will be held every Monday, Wednesday and Thursday starting today until Dec. 3, 2009 from 9 a.m. to 2 p.m. at 545 Kenneth E. Marcus Way, Marietta, GA 30030.

“At Ryla, temporary positions provide our team with an opportunity to assess customer service agent strengths and make full-time job offers to temporary workers when permanent positions become available,” said Shelly Wilson, co-founder and chief operations officer at Ryla. “In this economic environment, contact center positions also provide an excellent job opportunity for people looking for supplemental seasonal income and others who want to hone their customer service skills.”

Ryla’s announcement closely follows a released survey that retailers plan to hire fewer seasonal workers this holiday season. According to a recent Hay Group survey, 57 percent of surveyed retailers are reducing staffing levels for the 2009 holiday shopping season, and 40 percent are hiring fewer workers.

When hiring agents, Ryla looks for a variety of characteristics including overall enthusiasm and high energy. Candidates also must be able to type 30 words per minute with 80 percent accuracy and pass spelling, grammar and vocabulary tests. Applicants should wear business attire and arrive early in case of large turnouts.

Future job fair information as well as job type descriptions can be viewed at http://www.ryla.com/Job_Opportunities.htm. Interested individuals unable to attend the open houses can submit their resumes to resumes@ryla.com.

About Ryla

Ryla Inc. is a leading domestic provider of value-added customer contact services for Fortune 500 companies, government agencies and nonprofit organizations requiring Excellent Interactions Every Time^SM. Ryla delivers a range of customized customer contact services, including inbound customer care, tech support, help desk, outbound data collection, surveys, automated messaging, retention programs and back office process support. Additionally, Ryla delivers on-demand, project-based solutions requiring quick ramp-up for crisis response, seasonal retail and political needs. Headquartered in Kennesaw, Ga., Ryla is ranked as one of the fastest growing private companies in the nation by Inc. magazine. For more information, visit www.ryla.com.