Zip Express Installation Announces First In-Store Retail Partnership with Office Depot

MINNEAPOLIS--(BUSINESS WIRE)--Zip Express Installation, a leader in next-day installation services for consumer electronics retailers, announces its first in-store retail partnership with Office Depot (NYSE: ODP), a leading global provider of office products and services. Zip Express now provides TV installation services for Office Depot customers, available in-store as well as online at www.officedepot.com.

With Zip Express, Office Depot now provides professional installation services for customers who purchase TVs through the Company’s retail or online channel, with next-day installation available anywhere in the U.S. and Canada. When the selected service is purchased, customers simply call the Zip Express toll free number or visit www.zipinstallation.com to schedule the installation for the specific day and time that is most convenient for them.

“We see consumers continuing to invest and look for exceptional value on mini luxuries, such as electronics, for in-home entertainment,” explains Chris Mauzy, president and CEO of Zip Express Installation. “With Zip Express Installation services, Office Depot can now provide even greater purchase incentives to their customers and deliver instant gratification for their TV purchases.”

Office Depot customers who purchase the TV installation service can choose a next-day or five-day appointment, and one of Zip’s 16,000 technicians is guaranteed to arrive on the hour. To ensure proper knowledge of their new TV purchase, technicians provide consumers with the additional benefit of a training session following the installation.

“Office Depot provides customers with a wide selection of HDTV units at great prices, and to add additional value for our customers, we are thrilled to be offering simple, stress-free installation for TV purchases,” said Robert Dunlap, Divisional Merchandise Manager for Office Depot. “This partnership with Zip Express allows us to extend our customer care into their homes with TV installation and education – just another example of how we are helping thousands of customers take care of their business every day.”

TV installation packages are offered as an in-store SKU, similar to a PIN card, and are scanned at checkout. Online, customers simply choose the service package they want and add it to their virtual shopping cart.

In addition to being the first nationwide installation service to offer consumers next-day installation appointments at a specific hour, Zip Express installers remove packaging trash from clients’ homes and educate each customer on their new setup. Installation services start at $129.95 and all installations completed by Zip’s more than 16,000 CE-certified installers include a one-year warranty.

For more information, please visit www.officedepot.com, or your local Office Depot retail location.

About Zip Express Installation

Headquartered in Minneapolis, Minn., Zip Express Installation provides fast and flexible home installations for your technology enjoyment. Zip Express Installation leverages a proprietary fulfillment process, best of class customer service and more than 16,000 professional, CE-certified installers for television, home theater installations and computer solutions. For retailers, Zip Express uniquely provides and manages an in-house install infrastructure that decreases return rates. Consumers may take advantage of Zip Express in-store or online with participating retailers, or online directly via www.zipinstallation.com.

About Office Depot

Every day, Office Depot is Taking Care of Business for millions of customers around the globe. For the local corner store as well as Fortune 500 companies, Office Depot provides products and services to its customers through 1,680 worldwide retail stores, a dedicated sales force, top-rated catalogs and a $5.0 billion e-commerce operation. Office Depot has annual sales of approximately $15.4 billion, and employs about 49,000 associates around the world. The Company provides more office products and services to more customers in more countries than any other company, and currently sells to customers directly or through affiliates in 44 countries.