PAETEC Announces General Availability of PINNACLE V6 Telephony Manager Module for Cisco Unified Communications Manager^® VoIP Owners

FAIRPORT, N.Y.--(BUSINESS WIRE)--PAETEC Software Corp., a subsidiary of PAETEC Holding Corp. (NASDAQ GS: PAET), today announced the availability of its Telephony Manager Module for Cisco^®. Owners of Cisco Unified Communications Manager^®, V4, V5, and V6 can now streamline port and configuration audits, order provisioning processes, eliminate errors and duplicate data entry, and maximize the return on their PINNACLE investment as a result of this powerful enhancement to the industry’s leading integrated Service Lifecycle Management application suite.

PINNACLE is a fully integrated next-generation software suite that offers medium-to-large organizations the ability to enable effective lifecycle management of their VoIP operations and to consolidate the management and delivery of all technology-related services. Among its many benefits to Cisco Unified Communications Manager owners, this new Telephony Manager feature empowers IT administrators to:

• Eliminate the need to learn complex switch commands
• Reduce provisioning time by using templates for common configurations
• Automatically synchronize the Cisco Unified Communications Manager data with their PINNACLE database
• Eliminate duplicate data entry and associated risk of errors
• Streamline the entire order provisioning process by automating program changes for Moves, Adds, Changes and Disconnects (MACD) through a single PINNACLE interface

“PINNACLE Version 6 is built upon an open SOA-based architecture to enable direct integration to other open systems like Cisco that are built upon the same open standards,” said Larry Foster, Vice President and General Manager for PINNACLE Software Solutions. “The majority of our customers manage a hybrid VoIP environment, and Cisco is an essential component of most hybrid VoIP infrastructures. This enhancement to our Telephony Manager Module will provide our customers the ability to manage their multifaceted VoIP systems through a single PINNACLE user interface.

“We re-engineered and simplified our API framework to make us more responsive to automating the entire lifecycle of managing services through system-to-system integrations such as our new Cisco integration features,” Foster said.

For more information on PINNACLE, please visit www.pinnsoft.com.

Trademarks: Cisco Unified Communications Manager is a registered trademark of Cisco Corporation. PINNACLE Telephony Manager and PINNACLE Communications Management Suite are not manufactured by, or in any way affiliated with, sponsored by, or licensed by Cisco.

About PAETEC

PAETEC (NASDAQ GS: PAET) is personalizing communications solutions for business customers across North America. We offer a comprehensive suite of data, voice, and IP services, as well as enterprise communications management software, network security solutions, CPE, and managed services. For more information, visit www.paetec.com.