TeleBlend Official Statement on Service Disruption
OAKLAND, Calif.--(BUSINESS WIRE)--TeleBlend, a nationwide provider of broadband phone service, experienced a disruption of service for part of its customer base earlier this week. During the service disruption, the company inadvertently made public statements that incorrectly implied the outage was due to an issue with Global Crossing’s network. TeleBlend would like to state definitively that the cause of the service disruption was in no way, shape or form due to any issue or outage with Global Crossing’s network, which continues to serve customers with industry-leading performance and 99.999 percent service reliability.
We would also like to take this opportunity to let customers know we appreciate their patience during our service disruption and apologize for the inconvenience it has caused to their communications. By addressing and rectifying the cause of the service disruption we look forward to continuing to provide reliable broadband phone service that meets and exceeds customer expectations in the coming years.
About TeleBlend
TeleBlend, the business VoIP unit of Unified Communications Corp., offers nationwide broadband phone service to residential and small business customers. TeleBlend is offering former SunRocket customers a heavily discounted monthly subscription rate of $12.95 for the duration of their previous annual contract with SunRocket to help ease the transition for this user base. For more information on TeleBlend’s offer for former SunRocket subscribers, visit http://myTeleBlend.net/.
