Regal Guest Response System Offered in 114 Theatres

KNOXVILLE, Tenn.--(BUSINESS WIRE)--Regal Entertainment Group (NYSE:RGC), a leading motion picture exhibitor owning and operating the largest theatre circuit in the United States, today announced 114 locations are now utilizing the Regal Guest Response System (RGRS). With RGRS, patrons can utilize an in-theatre paging device to alert management of any disturbances in an auditorium. In addition to Regal’s existing program of auditorium checks by staff members, RGRS provides another way for management to be better informed and to react more quickly.

“Our initial test of the Regal Guest Response System was a success, and we are happy to offer this service to more of our moviegoers. The Guest Response System works in combination with regular auditorium checks by our staff to assist managers in providing superior customer service”

“Our initial test of the Regal Guest Response System was a success, and we are happy to offer this service to more of our moviegoers. The Guest Response System works in combination with regular auditorium checks by our staff to assist managers in providing superior customer service,” stated Dick Westerling, Regal Entertainment Group Senior Vice President of Marketing and Advertising. “We work hard to ensure the best possible moviegoing experience in our theatres, so if a guest has a concern, we want to know about it. With the Guest Response System patrons can be our extra eyes and ears to alert us if there is a disturbance without having to miss part of the show.”

Regal Entertainment Group theatres participating in the Guest Response System invite selected patrons to carry a paging device with them into the auditorium. One patron may participate for each of the theatre’s auditoriums and for each movie showtime. The Guest Response device is a hand-held pager with four buttons. Each button alerts local management of a different problem such as: sound, picture, piracy or other disturbance. When the patron pushes a button, a message goes to a pager worn by a manager which tells them the nature of the concern, and in which auditorium.

Those patrons assisting in the Guest Response System are also members of the Regal Crown Club loyalty program. Through the Regal Crown Club, moviegoers accumulate credits at the box office and concession stand to earn free popcorn, soft drinks and movies. For their participation in the Guest Response System, Regal Crown Club members receive extra credits toward earning these great rewards. Regal Crown Club membership is free and is available either at REG theatres or online at www.REGmovies.com.

The Guest Response System was initially tested in 13 Regal Entertainment Group theatres. After receiving positive feedback from both managers and guests, Regal now offers RGRS in 114 locations. Regal will continue to roll out the Guest Response System as the program is further developed.

The Regal Guest Response System is available at theatres in these markets:

Albany, NY                           Miami, FL
CROSSGATES STADIUM 18                KENDALL VILLAGE STADIUM 16
                                     MAGNOLIA PLACE STADIUM 16
Amarillo, TX                         SAWGRASS STADIUM 23
AMARILLO STAR STADIUM 14             SOUTH BEACH STADIUM 18

Atlanta, GA                          Minneapolis, MN
ATLANTIC STATION STADIUM 16          BROOKLYN CENTER STADIUM 20
HOLLYWOOD STADIUM 24 @ NORTH I-85
MALL OF GEORGIA STADIUM 20 + IMAX    Nashville, TN
                                     HOLLYWOOD STADIUM 27
Augusta, GA                          GREEN HILLS STADIUM 16
AUGUSTA EXCHANGE STADIUM 20          OPRY MILLS STADIUM 20 + IMAX

Austin, TX                           New York City, NY
METROPOLITAN STADIUM 14              BATTERY PARK STADIUM 11
                                     SHEEPSHEAD BAY STADIUM 14
Baltimore, MD                        STATEN ISLAND STADIUM 16
HUNT VALLEY STADIUM 12               COURT STREET STADIUM 12
                                     KAUFMAN ASTORIA STADIUM 14
Baton Rouge, LA                      COMMERCE CENTER STADIUM 18
CITIPLACE STADIUM 11                 NEW ROC CITY STADIUM 18 + IMAX

Bend, OR                             Norfolk, VA
OLD MILL STADIUM 16                  MACARTHUR CENTER STADIUM 18

Boise, ID                            Orlando, FL
BOISE STADIUM 21 + IMAX              THE LOOP STADIUM 16
                                     OVIEDO MARKETPLACE STADIUM 22
Buffalo, NY                          WINTER PARK VILLAGE STADIUM 20
ELMWOOD CENTER STADIUM 16            WATERFORD LAKES STADIUM 20

Charleston, SC.                      Philadelphia, PA
CHARLES TOWNE SQUARE STADIUM 18      BRANDYWINE TOWN CENTER STADIUM 16
                                     DOWNINGTON STADIUM 16
Charlotte, NC                        HAMILTON COMMONS STADIUM 14
STONECREST AT PIPER GLEN STADIUM 22  PEOPLES PLAZA CINEMA STADIUM 17
                                     PLYMOUTH MEETING 10
Cleveland, OH                        RIVERVIEW PLAZA STADIUM 17
MIDDLEBURG TOWN SQUARE STADIUM 16
SEVERANCE TOWN CENTER STADIUM 14     Portland, OR
                                     CASCADE STADIUM 16
Dallas, TX                           BRIDGEPORT VILLAGE STADIUM 18
KEYSTONE PARK STADIUM 16             + IMAX
                                     LLOYD CENTER 10
Dayton, OH                           LLOYD MALL 8
FAIRFIELD COMMONS STADIUM 20         DIVISION STREET STADIUM 13

Denver, CO                           Raleigh, NC
COLORADO CENTER STADIUM 9            BRIER CREEK STADIUM 14
DENVER PAVILIONS STADIUM 15          NORTH HILLS STADIUM 14
MEADOWS STADIUM 12
COLORADO MILLS STADIUM 16            Richmond, VA
                                     VIRGINIA CENTER STADIUM 20
Fairbanks, AK                        SHORTPUMP STADIUM 14
GOLDSTREAM STADIUM 16
                                     Sacramento, CA
Fresno, CA                           NATOMAS MARKETPLACE STADIUM 16
FRESNO STADIUM 21 + IMAX             EL DORADO HILLS STADIUM 14
                                     MODESTO STADIUM 10
Ft Myers, FL
BELLTOWER STADIUM 20                 San Antonio, TX
HOLLYWOOD STADIUM 20 - NAPLES        NORTHWOODS STADIUM 14
                                     CIELO VISTA STADIUM 18
Greenville, SC                       LIVE OAK STADIUM 18
HOLLYWOOD STADIUM 20                 ALAMO QUARRY STADIUM 16

Harrisburg, PA                       San Diego, CA
MANOR STADIUM 16                     MIRA MESA STADIUM 18 + IMAX

Hartford, CT                         San Francisco, CA
BRASS MILL STADIUM 12                DEER VALLEY STADIUM 16
                                     HACIENDA CROSSINGS STADIUM 20
Honolulu, HI                         + IMAX
DOLE CANNERY STADIUM 18              EMERY BAY STADIUM 10
                                     JACK LONDON STADIUM 9
Houston, TX
HOUSTON MARQ*E STADIUM 23 + IMAX     Seattle, WA
                                     EVERETT MALL STADIUM 16
Jackson, MS                          PARKWAY PLAZA STADIUM 12
NORTH PARK STADIUM 14                AUBURN STADIUM 17
PARKWAY PLACE STADIUM 10             LAKEWOOD STADIUM 15
                                     MARTIN VILLAGE STADIUM 16
Knoxville, TN                        MERIDIAN STADIUM 16
PINNACLE STADIUM 18
                                     Shreveport, LA
Las Vegas, NV                        LOUISIANA BOARDWALK STADIUM 14
RED ROCK STADIUM 16
BOULDER STATION STADIUM 11           St Louis, MO
SUNSET STATION STADIUM 13            ST LOUIS MILLS STADIUM 18
VILLAGE SQUARE STADIUM 18
                                     Tampa, FL
Lexington, KY                        HOLLYWOOD STADIUM 20 - SARASOTA
HAMBURG PAVILION STADIUM 16          CITRUS PARK STADIUM 20

Los Angeles, CA                      Washington, D.C
ONTARIO PALACE STADIUM 22 + IMAX     GALLERY PLACE STADIUM 14
SOUTH GATE STADIUM 20                BALLSTON COMMON STADIUM 12
IRVINE SPECTRUM STADIUM 20 + IMAX    FREDERICKSBURG 15
LONG BEACH STADIUM 26                POTOMAC YARD STADIUM 16
AVENUES STADIUM 13                   ROCKVILLE CENTER STADIUM 13
CAMARILLO PALACE 12                  BOWIE STADIUM 14
VALENCIA STADIUM 12                  WESTVIEW STADIUM 16
PARKWAY PLAZA STADIUM 18
TEMECULA STADIUM 15                  West Palm Beach, FL
ANAHEIM HILLS 14                     ROYAL PALM BEACH STADIUM 18

About Regal Entertainment Group

Regal Entertainment Group (NYSE:RGC) is the largest motion picture exhibitor in the world. The Company's theatre circuit, comprising Regal Cinemas, United Artists Theatres and Edwards Theatres, operates 6,340 screens in 529 locations in 39 states and the District of Columbia. Regal operates approximately 18% of all indoor screens in the United States including theatres in 43 of the top 50 U.S. markets and growing suburban areas. We believe that the size, reach and quality of the Company's theatre circuit not only provide its patrons with a convenient and enjoyable movie-going experience, but is also an exceptional platform to realize economies of scale in theatre operations. Additional information is available on the Company's Web site at www.REGmovies.com.