Mirapoint Boosts Productivity for Next Wave Logistics Retail Customers With Secure Deskless Workforce Email Solutions
Turnkey Solution Provides Increased Productivity and Unified Communications for Leading Retailers
NEW YORK--(BUSINESS WIRE)--Mirapoint, the secure messaging expert, today announced that Next Wave Logistics, Inc., a turnkey business applications service provider has selected Mirapoint to provide deskless workforce communications to their direct sales customers, including PartyLite, Creative Memories, and Southern Living At Home. Mirapoint messaging appliances allow Next Wave direct sales customers to offer a hosted email service to meet the needs of all types of users including direct sales force, store-centric employees, suppliers, business partners, franchisees and road warriors – employees who travel extensively.
“Mirapoint’s messaging appliances meet the core email and collaborative needs of Next Wave’s direct sales and road warrior customers. Mirapoint’s messaging appliances provide our customers with a cost-effective, reliable, secure, and scalable solution with minimal management.”
“Email has become an essential tool for employees,” said Barry Ariko, CEO, Mirapoint. “Deskless and mobile workers and sales agents typically have not had convenient and timely access to essential information. Mirapoint is changing this by making email more accessible to Next Wave direct sales customers, enabling them to increase productivity and feel more connected.”
Mirapoint email and email security appliances provide a cost-effective communication platform without the high costs of deployment, management, and added infrastructure complexity that have made legacy email applications cost and time prohibitive. With current solutions like MS Exchange or Lotus Notes, direct retailers are faced with high license fees for products and many costly, seldom-used collaboration features. Mirapoint, the only vendor in the industry with proven email server, archiving and security appliances, offers carrier-class, 99.999 percent uptime reliability and the industry’s lowest total cost of ownership (TCO).
According to Robert Thornburg, director of network operations, Next Wave Logistics, “Mirapoint’s messaging appliances meet the core email and collaborative needs of Next Wave’s direct sales and road warrior customers. Mirapoint’s messaging appliances provide our customers with a cost-effective, reliable, secure, and scalable solution with minimal management.”
“Across all industries, email is the lynchpin for communications,” said Maurene Caplan Grey, founder and principal analyst at Grey Consulting. “The retailer is coming to consider its messaging environment as the infrastructure backbone for electronic communications. Should the email system fail, communication between the various retail channels breaks down.”
Meeting the Messaging Needs of Retailers
Mirapoint provides a versatile, brandable webmail client that can be used by deskless or remote employees as well as partners, suppliers and customers. Being able to securely distribute information such as human resource materials, job assignments, schedules, marketing promotions and general announcements via email is not only less costly than traditional methods but is faster, easier and more reliable. Most importantly, Mirapoint’s email appliances are easy to manage and provide award-winning protection from spam and viruses.
With Mirapoint deskless workforce, direct sales and retail customers can provide a more consistent, unified communications with suppliers, franchisees, channel partners, remote employees and customers. A unique feature of Mirapoint’s appliances is their Class of Service controls for quick and easy configuration of different filters, rule sets and features for different types of users, based on domain, location, role or individual user. This allows retailers to meet the distinct messaging needs of all types of users ranging from store-centric employees, to suppliers, to “road warrior” employees. As a result, the right email functionality is given to the right group of employees.
Mirapoint will be exhibiting at the National Retail Federation Annual Convention, Jacob Javits Convention Center, New York City, Booth #2362 from January 15-16.
About Mirapoint
Founded in 1997, Mirapoint is the market leader in appliance-based solutions for secure message networks in enterprise, service provider, and education organizations, with more than 115 million mailboxes served and secured worldwide. Customers use Mirapoint appliances to build the messaging infrastructure that intelligently serves, secures and manages email. Mirapoint is headquartered in Sunnyvale, California, with offices throughout North America, Europe and Asia. For more information on Mirapoint, visit its Web site at www.mirapoint.com.
