City Hospital Reduces Help Desk Costs and Improves Patient Security with Imprivata OneSign

LEXINGTON, Mass.--(BUSINESS WIRE)--May 31, 2005--

Imprivata's Enterprise Single Sign-on Solution Enables Enhanced Security, Cost Savings, and Seamless Compliance with HIPAA Regulations

“We are pleased to deliver such value to help City Hospital maintain its high standard of service excellence by providing an easy-to-manage, easy-to-use solution to its password management issues.”

Imprivata(R), Inc., the enterprise single sign-on (ESSO) appliance company(TM), today announced that City Hospital, a West Virginia-based, non-profit community hospital, has implemented Imprivata OneSign(TM) as its ESSO solution. After an in-depth review process, City Hospital selected OneSign, the industry's only ESSO appliance, for its ease of use and implementation, cost effectiveness and biometric capabilities. OneSign currently provides medical staff and nurses throughout the organization with the ability to quickly, affordably and securely SSO-enable for password management, allowing the hospital to more effectively protect business-critical applications, reduce IT help desk costs and comply with the Health Insurance Portability and Accountability Act (HIPAA).

"At City Hospital, we are committed to providing our patients with the highest quality of healthcare and wellness services, and our ability to deliver on this promise hinges on the smooth, efficient execution of day-to-day activities," said Gary Praznik, chief information officer at City Hospital. "With Imprivata's quick to deploy, easy-to-use solution, we've noticed a significant increase in employee productivity and vast improvements in our overall security across the enterprise. After wasting countless help desk hours on password resets in an attempt to keep patient records protected, we are thrilled with OneSign's ability to provide seamless and affordable password security."

With an urgent need in the healthcare industry to both instantly access critical applications and comply with security regulations such as HIPAA, City Hospital looked to Imprivata to deliver cost effective and quick-to-deploy secure authentication to network resources across the organization. Prior to implementing OneSign, City Hospital employed a stringent password management policy mandating that employees and administrators select unique and obscure passwords, prompting staff to frequently forget these passwords and resulting in continuous help desk calls and loss of employee productivity.

Imprivata's out-of-the-box ESSO solution not only provides a more effective password management system for City Hospital employees, but it also alleviates strain on the IT staff, reducing help desk costs and enabling significant cost savings throughout the organization. As a self-updating hardware appliance designed for organizations of all sizes, OneSign provides users with a common log-in across all applications, eliminating the need to remember multiple passwords. Furthermore, OneSign's unique monitoring and reporting capabilities help to keep shared information secure among doctors and hospital staff, allowing City Hospital employees to rotate among workstations without risking security breaches of critical information. Imprivata's newest version of its ESSO solution, OneSign 2.8, recently launched at Digital ID World and offers built-in support for strong authentication methods such as passwords, ID tokens, smart cards and finger biometrics. The device also ships in redundant pairs to ensure for failover.

"By improving overall security processes across the enterprise, OneSign enables healthcare facilities like City Hospital to protect critical patient records in an affordable and seamless manner," said Patrick Morley, president and CEO of Imprivata. "We are pleased to deliver such value to help City Hospital maintain its high standard of service excellence by providing an easy-to-manage, easy-to-use solution to its password management issues."

City Hospital will be demonstrating Imprivata's ESSO solution at the MUSE conference in Las Vegas on Friday, June 3rd, from 11:00 a.m. - 12 noon PDT. Imprivata will also be showcasing its OneSign appliance on Thursday, June 2nd, at 3:30 p.m. and discussing the benefits of ESSO in password management and HIPAA compliance on Friday, June 3rd, at 3:30 p.m.

About City Hospital

Founded in 1905, City Hospital is a non-profit community hospital located in the Eastern Panhandle of West Virginia and serving over 140,000 people in Berkeley, Jefferson, and Morgan counties. The organization offers a broad spectrum of medical, surgical, obstetric, orthopedic, pediatric, and mental health services, striving to maintain a consistent standard of high quality, cost-effective healthcare and wellness services.

About Imprivata

Based in Lexington, Mass., Imprivata develops enterprise single sign-on solutions that dramatically simplify password administration and enhance IT security. The company is privately held with venture funding from Polaris Venture Partners, Highland Capital Partners and General Catalyst Partners. Imprivata OneSign is changing the way midrange businesses secure their applications. Imprivata's OneSign product is packaged as an affordable, easy-to-implement and maintain appliance and is distributed through an established network of value-added resellers. For more information visit www.imprivata.com.