Emida Announces New Prepaid Products and Upgraded Services
FOOTHILL RANCH, Calif.--(BUSINESS WIRE)--Emida Technologies, a leader in the global prepayment and value transfer market, has announced multiple new and enhanced products and services in its “Emida Unleashed” offering.
Since the Emida/Q-Comm merger in mid-2007, Emida has consistently expanded not only the breadth of their worldwide customer base, but also the depth of their technology portfolio. As part of their ongoing technology expansion, Emida Unleashed brings five key prepaid services to Emida customers across the U.S. These three new and two enhanced products and services include Verifone POSA microbrowser access, enhanced PC terminal access, Prepaid Prepaid, money transfer and M-MONI™, Emida’s mobile wallet solution.
Each of the new and enhanced services is designed to give Emida’s clients more flexibility, more value add and better customer retention. The new microbrowser application for Verifone POSA terminals allows merchants to run faster transactions, improving productivity and efficiency. For PC-based customers, PC Term, Emida’s enhanced web-based terminal solution, means merchants can run real-time transactions conveniently from any standard PC, and PC Term features new product categories, improved reporting and enhanced customer management tools. Prepaid Prepaid brings new freedom to Independent Sales Organization (ISO) customers, by allowing them to collect funds from their merchant clients before issuing a line of credit, thereby removing the risk of default and improving the merchant’s buying power. Emida expands their money transfer capability to offer a convenient and user-friendly service with competitive money transfer rates utilizing more than 10,000 payout locations throughout Mexico. And rounding out the new services, M-MONI™, Emida’s prepaid mobile wallet solution, lets users pay for goods and services and transfer funds from their mobile handset.
In order to support the new services and greatly expanded customer base, Emida has also launched World Class Customer Support, a premium support program that exceeds industry standards with 24x7 bilingual assistance, an on-call Level 2 team including production support engineers, proactive, around the clock systems monitoring, and an easy-to-use online ticket-tracking system for all issues submitted via phone or email.
Finally, to showcase all Emida’s advancements, Emida will launch their new website to coincide with The Prepaid Press’ industry showcase, TPP Expo, in mid-August. The new website represents Emida’s fresh approach to the global prepaid market, making it easier than ever to learn more about Emida and how their technology and services benefit their customers and end users around the world.
Ron Kraft, Emida’s Vice President/General Manager of North America stated, “In continuing to build on Emida's world class reputation, we are unleashing a series of enhancements to our prepaid solutions between now and the end of the year. ISO partners and retailers alike will be able to take advantage of exciting new solutions, like Prepaid Prepaid, our flexible prepaid deposit option, as well other system functionality updates that will help them expand their distribution portfolios and be even more competitive in today’s prepaid market.”
Dennis Andrews, Emida CEO added, “As Emida smashes through the $1B annual transaction volume threshold, again the U.S. is leading the way. But more importantly, as a company, we’re not just getting bigger, we’re getting better. Better products and better services as evidenced by the Emida Unleashed bundle. And we won’t stop here. Every single day, the Emida team is working hard to change the global prepaid market landscape – and we’re succeeding.”
Emida is a leader in the global prepayment and value transfer market, operating in 27 countries throughout North, Central and South America, the extended Caribbean, Africa, Oceania, the Middle East and Europe. We support a network of more than 40,000 retail points with an annual dollar payment volume in excess of $1B, processing more than 120 million annual payment transactions.
Our network technology enables the domestic and international distribution and value transfer of many types of prepaid products and payment services. Our strategy is to build profitable, robust distribution networks for many prepaid products in targeted operating geographies, and to introduce unique cross border value products between regions. Our payment processing platform provides robust revenue solutions for distributors, ISOs, retailers, carriers and service providers alike.