Noetix Delivers Access to Data at FANUC AMERICA Following Oracle Implementation

REDMOND, Wash.--(BUSINESS WIRE)--Noetix Corp., a software provider that automatically generates business intelligence (BI) content from enterprise applications, today announced it provided FANUC AMERICA Corp. with immediate access to 98 percent of its Oracle E-Business Suite data following the Noetix implementation.

“The implementation took approximately three weeks and at the end of that time we had access to 98 percent of our data out-of-the-box, running reports for all areas of the business”

FANUC AMERICA, a provider of factory automation and robotization to the manufacturing industry worldwide, had relied on a highly functional 25-year-old legacy IT system for all of their operational and business processing when the company made the decision to transition to Oracle E-Business Suite version 11.5.10 in 2007. Under the legacy system, the company’s end users had access to hundreds of custom reports, which were developed over the past two decades. They relied heavily on the IT department’s development strength to custom build the necessary business reports to satisfy both operational and executive demand. FANUC AMERICA’s situation changed dramatically after the Oracle implementation.

“When we first went live with Oracle, we lost significant accessibility to our data, along with ad hoc reporting and analytic capabilities,” said Zach Heuer, General Manager, Information Technology Division at FANUC AMERICA. “We literally had to start over when it came to accessing our data in Oracle. We couldn’t even report on simple things you’d typically take for granted with a package solution.”

This lack of access to information meant that FANUC AMERICA’s leadership was unable make the informed business decisions they had counted on in the past. Along with the worldwide economic slowdown, the company found itself in a tough situation.

After much due diligence, FANUC AMERICA purchased Noetix Platform, Noetix Search, and NoetixViews to access information within its more than 40 Oracle modules. “The implementation took approximately three weeks and at the end of that time we had access to 98 percent of our data out-of-the-box, running reports for all areas of the business,” said Heuer.

Today 30 end users representing management from all parts of the FANUC AMERICA business are using Noetix to independently access the data they require to create 20 to 30 new reports each month. The burden on IT to create custom reports has been relieved and the IT personnel that were previously dedicated to developing reports on a full time basis have been re-focused on other areas, providing a higher level of value to the business.

“We completed our implementation two months ago and we are amazed to see users creating so many quality reports and being so self-sufficient this quickly,” said Heuer.

Operational executives have reported back to Heuer that they are seeing huge benefits with the Noetix solution, and end users report they are able to make more informed decisions. Dedicated to providing the best customer service, FANUC AMERICA originally targeted key areas around response, availability, delivery, and complete customer satisfaction. With the help of Noetix they have already achieved success in improving their internal processes and ultimately increasing their ability to serve customers.

“From an executive standpoint, it’s great to be able to see this level of communication and feedback finally coming back into our meetings,” said Heuer. “For the last two years we had to rely on a sense that our business was moving in a certain way, but we didn’t have hard numbers to prove anything. Now that we’ve rectified that situation, it’s pleasing to be able to integrate more strategy and planning back into our business.”

About FANUC AMERICA

Established in 1977, FANUC AMERICA is a wholly owned subsidiary of FANUC Ltd., which provides factory automation and robotization to the manufacturing industry worldwide. Headquartered in Chicago, and with over 30 U.S. locations, FANUC AMERICA is a strategic part of the FANUC Ltd. Worldwide Service & Support Network, deeply committed to providing FANUC service and support for total customer satisfaction.

About Noetix

More than 1,400 customers worldwide use Noetix to quickly and cost-effectively access the enterprise application data they need to make important business decisions every day. By providing instant, configuration-specific operational reporting and ad hoc query for Oracle E-Business Suite, PeopleSoft Enterprise, and Siebel CRM, Noetix delivers the fastest time to business answers. Our patented, metadata-driven technology and lean architecture deliver immediate access to data, resulting in the lowest-cost BI solution to acquire, implement, and maintain. Easy search and navigation capability allows users to create ad hoc reports and answer their own operational questions without additional assistance from IT staff. Noetix’s proven technology is being used by industry-leading customers worldwide, including: Cummins, Motorola, Starbucks, Toshiba, Welch’s, and Visa. The company is headquartered in Redmond, Wash., with international operations in London and Hyderabad, India.

Noetix is a registered trademark of Noetix Corp.

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