Murad Acne Complex Customers to Receive Free Expert Skincare Advice
EL SEGUNDO, Calif.--(BUSINESS WIRE)--Murad, Inc. has announced a new perk to its Acne Complex Healthy Skin Club. Every customer who purchases an Acne Complex Kit (with free Healthy Skin Club Membership) is now assigned their own personal Certified Skincare Specialist. Each Certified Skincare Specialist at Murad is a dedicated professional personally trained by Howard Murad, M.D., Associate Clinical Professor of Medicine at UCLA and founder of Murad, Inc.
“For example, someone with particularly oily skin should use a different regimen than someone with very dry skin. Our Skincare Specialists can help make recommendations to ensure every caller achieves the best results possible.”
Each Murad Healthy Skin Club member is provided with a direct telephone line and personal email contact for their Skincare Specialist which allows them the convenience of speaking with the same expert each time they call. Murad added the customer service perk at no additional cost to the consumer.
“Millions have been able to clear their skin quickly with Murad’s Acne Complex Kit,” said Murad’s Customer Care Director, Laura Hernandez. “We believe that the added benefit of providing a personal Certified Skincare Specialist can help our customers achieve these results even faster. People with acne appreciate talking to a skincare expert trained to customize an acne treatment regimen specific to the caller’s unique concerns. We’ve also recently added Saturday hours to make it more convenient for members to get the help they need when they need it.”
Hernandez added that one of the benefits of providing personalized assistance enables users of Murad Acne Complex to customize their regimen to meet individual needs. “For example, someone with particularly oily skin should use a different regimen than someone with very dry skin. Our Skincare Specialists can help make recommendations to ensure every caller achieves the best results possible.”
Murad’s Certified Skincare Specialists are all in-house at Murad’s U.S. headquarters near Los Angeles. They are available Monday through Friday from 6AM to 6PM PST and Saturday from 7AM to 3:30PM PST. They can be reached at 888.686.8723 or at www.murad.com where customer service questions are accepted 24/7 and answered the next business day.
For more information about Acne Complex visit www.murad.com/acne-complex.
Murad, Inc. was founded in 1989 by Howard Murad. M.D., one of the world’s foremost authorities on skin health and a pioneer of the clinical skincare movement. All Murad products are based in The Science of Cellular Water™, Dr. Murad’s unified theory of health and aging.
The Murad brand includes 88 consumer products and 45 professional products sold in 42 countries. Murad is the #1 selling clinical skincare brand at many locations including Sephora and Ulta. Known globally for high performance topical and internal skincare, Murad has grown by producing innovative products that meet the needs of its customers.