Channel M Rolls Out Its First Bilingual In-Store TV Network for PLS Financial Services
PLS TV to Feature Bilingual English and Spanish Advertising and Programming to Reach Stores’ Key Customer Demographics
LOS ANGELES--(BUSINESS WIRE)--Channel M, the leading developer of customized in-store TV networks, is rolling out a new in-store network for PLS Check Cashers, one of the nation’s oldest and largest check cashing establishments. Advertising and programming on the network, installed across the country at PLS Check Cashers stores, will be offered in both English and Spanish to reflect customer demographics and language preferences. PLS TV is the first network Channel M is programming with bilingual content. Test networks have been rolled out in 50 PLS Check Cashers locations nationwide.
“The qualitative results included improvements in the overall customer experience and increases in usage of the PLS products featured on the in-store program. Working closely with Channel M, we developed program features and ads that strategically promote our products and services to our multicultural, bilingual clientele.”
“The launch of our in-store PLS TV network follows an initial beta program that demonstrated very positive results in our test locations,” said Dan Wolfberg, president of PLS Check Cashers. “The qualitative results included improvements in the overall customer experience and increases in usage of the PLS products featured on the in-store program. Working closely with Channel M, we developed program features and ads that strategically promote our products and services to our multicultural, bilingual clientele.”
PLS TV Programming
Sixty percent of the programming on PLS TV is advertising, which is regionalized by store location. Channel M creates all ad spots to promote PLS services, including PLS Xpress Benefits, PLS Payroll Direct, PLS Visa Debit card and free money orders. These ads include graphics and voiceovers in English and Spanish (with captions) and are set to upbeat music. In order to keep the content entertaining, Channel M recommended humorous videos and sports highlights clips that would appeal to PLS TV’s predominantly male audience, with minimal language voiceover needed.
“As one of the first institutions in the financial services industry to offer an in-store bilingual TV network, PLS continues to differentiate itself from other retailers by building a positive relationship with its customers,” said Eric Hebel, chief operating officer, Channel M. “PLS’ customer-centric approach is apparent from their clear understanding of consumer demographics and their demonstrated commitment to ensuring an engaging, informative and fun in-store experience with the PLS TV in-store network. The new network has proven to be both successful in achieving PLS’ goals, as well as a benefit to customers in the initial test markets.”
About Channel M
Channel M develops customized in-store television networks to drive sales in retail and lifestyle environments. By evaluating each retailer's goals, consumer dwell times and buyer behaviors, Channel M's in-house programming team creates content for in-store networks that enhances shopping experiences, increases store sales and generates revenue with entertainment, targeted advertising and sponsored features. The Company's digital delivery platform offers on-demand updates, as well as localized programming and ad targeting features. Through its 27 retail networks, Channel M offers advertisers access to millions of highly targeted consumers each month while they are actively shopping. Headquartered in Los Angeles, Channel M clients include Macy's, ecko, Steve Madden, Blockbuster and My Gym children's fitness facilities. Company investors include Ascend Venture Group, Benedek Investment Group, Intel Capital and Vintage Fund Management. For more information, visit www.channelm.com.
About PLS Financial Services, Inc
Chicago-based PLS Financial Services manages more than 300 financial service centers in Alabama, Arizona, California, Illinois, Indiana, Mississippi, New York, Texas and Wisconsin, with more than 3,000 employees. It is one of the largest, oldest and most distinguished organizations in the check cashing industry. PLS was recently named as one of Chicago’s Largest Privately Held Companies by Crain’s Chicago Business® and joined the Crain’s 2008 Fast Fifty list as one of the fastest growing Chicago-based businesses. PLS is a member of the Financial Service Centers of America (FiSCA). The PLS brands include: PLS Loan Store, which provides short-term consumer loans; PLS Check Cashers, which offers check cashing, money transfer services, money orders and bill payments; PLS Vehicle Registration; and PLS Tax Service.