Mixed Signals Enables European Video Service Providers to Ensure Optimal ‘Quality of Experience’ for Their Viewers

LOS ANGELES--(BUSINESS WIRE)--Mixed Signals, the leading provider of digital content monitoring systems, will demonstrate at the IBC2008 conference next week how service providers can ensure an optimal viewing experience for their video subscribers using the company’s Sentry® digital content monitoring solution. Proven in major deployments with seven of the top 10 U.S. cable television operators, Sentry enables video service providers to quickly diagnose and fix even the most complex service-affecting issues anywhere within the core of their increasingly complex networks.

At its tradeshow booth (3.A58) at the RAI Centre in Amsterdam, Mixed Signals will demonstrate the cutting-edge capabilities of Sentry and how they can aid cable, telecom and IPTV service providers to resolve a wide range of video and audio errors that can ruin subscribers’ quality of experience (QoE). Video errors (e.g. a black screen, a frozen screen, pixilation, etc.) and audio errors (e.g. dropped left or right channel, no audio whatsoever, etc.) can result from simple or complex issues, but are often difficult to diagnose as networks become ever more advanced and complicated to deliver new services.

“With more competitors entering the video market every day, video service providers must deliver the best possible quality of experience – free from annoying video and audio glitches – if they are to keep their subscribers,” said Eric Conley, CEO of Mixed Signals. “We have developed our Sentry solution specifically to address this urgent need, providing service providers with unparalleled insight into their networks and their programming to solve even the most complex of issues.”

Sentry allows video service providers to continually – and in real-time – monitor all of the programming in their networks to identify service-affecting issues as they happen, enabling fast fixes of many issues. For more complicated or recurrent problems, Sentry complements its 24/7 monitoring with a database that automatically catalogs all issues. This enables comprehensive analysis of all network conditions at the time of the fault, which in turn enables faster diagnosis and repair.

The need for comprehensive solutions like Sentry is growing as the complexity of service providers’ networks grows. The addition of new services (e.g. video on demand, HDTV, etc.), sourcing programming from multiple sources (e.g. satellite, off-air, etc.) and extensive manipulation of programming (e.g., encoding, rate shaping, multiplexing, etc.) is increasing complexity to such an extent that the introduction of video and audio errors is virtually inevitable. Quickly resolving resulting issues is only capable through comprehensive and constant monitoring of programming everywhere within the core of a service provider’s network, from acquisition to the network edge.

About Mixed Signals

Mixed Signals is the leading provider of digital content monitoring including digital services, transport streams, ad insertion, switched digital video and interactive content. Mixed Signals' innovative products provide unparalleled visibility into video streams and digital services delivery in real time. Comprehensive intelligence about overall network transport stream behavior combines with an integrated analysis of signal and stream data patterns to deliver actionable alerts when anomalies are detected. More than any other product on the market today, Mixed Signals monitoring solutions enable cable and satellite television operators, broadcasters, content aggregators and IPTV providers to future-proof and maximize the return on the investment in their digital networks.

For more information visit www.mixedsignals.com or call 310-227-8620.