Looking to Cut Company Costs in Today’s Economy?

MIAMI--(BUSINESS WIRE)--Today’s economy has forced many companies to shift their directions to save costs. While many are filing for bankruptcy and shutting their doors, others are looking to solutions such as outsourcing to save money and conserve resources. Yet other fledgling companies just starting out are looking to outsourcing from Alterna Office to save on not only employee costs, but also on office space and equipment.

“Outsourcing employees is a new concept of work and a trend for now and the future. I have lowered my overhead by 50% by outsourcing my entire staff,” said Maria Flores, president & CEO of Architectural Living, a Miami-based design firm. “My front office is with the Alterna Office company and I have nothing but positive experiences. They give me a front office presence with answering calls and much more with administrative support and concierge service. It was incredibly easy to set up…in two days they were up and running…and my company could not be more successful.”

Jamin Aleman, president of Timelock Enterprises, an internet retail conglomerate based in Corpus Christi, Texas, agrees, “I was at a point in my business where I needed to hire staff to help me answer phone calls and e-mails as well as help me process on-line orders. The most cost-effective solution was teaming up with Alterna Office. My virtual assistant has become my right hand, allowing me to work a full time job while I run my e-commerce companies.”

“Many people don’t realize how easy it is to outsource a live receptionist, secretarial staff and personal assistants,” said Alejandro Monterroso, CEO of Alterna Office. “Calls are forwarded to an assigned phone number with your designated area code and operators on the other end will take care of the rest. It is as easy as a phone call to set up the service and provide a script with information about your company to prepare your receptionist.”

Monterroso points out five considerations when hiring an outsourcing partner:

1. Stability of infrastructure – make sure the company you are considering has adequate staff, phone system and office equipment to handle your phone calls and workload.

2. Professionalism of staff – assess the level of professionalism offered by receptionist staff. You may ask to speak with some existing clients who can attest to the level of customer service and professionalism offered.

3. Ease of communication – it is imperative to look for a virtual assistant who is accessible by phone, e-mail and chat applications. The more options for communicating with each other, the better.

4. Political & economic fidelity of off-shore partner location – research the various aspects of your outsourcing partner’s location to include language, manpower and infrastructure/technology to ensure a stable and effective relationship.

5. Cost – select an outsourcing partner with competitive pricing that will give a savings to your company.

Alterna Office offers front office outsourcing to include virtual assistants, live receptionists and administrative staff. For more information, visit www.alternaoffice.com or call 1-800-899-0131.