The Verdict is In: Xerox Survey Reveals Legal Professionals Facing E-discovery Challenges
Respondents deem in-house review systems inefficient and lacking support
ROCHESTER, N.Y.--(BUSINESS WIRE)--Legal professionals have yet to close the case on e-discovery according to a survey commissioned by Xerox Litigation Services. E-discovery doubts surfaced among the more than 200 legal professionals surveyed, indicating the necessity of experienced and skilled outsourced solution providers.
“When implementing an e-discovery system, a holistic approach is the only sound strategy for success. Companies should identify a solution that will take into consideration the business culture, process and technology currently available to create a valuable program.”
The majority (95 percent) of participants expressed faith in their company’s ability to manage e-discovery – which involves identifying, producing, filtering and storing data from e-mails, memos, and databases used as evidence in litigation and regulatory compliance matters.
However, only 29 percent judged themselves to be “extremely prepared” despite federal legislation that mandates the retention and retrieval of documents, often attempted through inadequate in-house solutions.
“The survey findings underscore the fact that being equipped for litigation is not as easy as it may seem,” said Craig Freeman, vice president, Xerox Litigation Services. “When implementing an e-discovery system, a holistic approach is the only sound strategy for success. Companies should identify a solution that will take into consideration the business culture, process and technology currently available to create a valuable program.”
Among the 81 percent of legal professionals involved in reviewing documents for litigation purposes, the survey uncovered concerns about current in-house review systems. These issues included:
These same legal professionals also cited the benefits of outsourcing the e-discovery process to include cost-effectiveness (35 percent) and decreased processing time (53 percent).
There are ways for legal professionals to gear up for litigation and take control of the process, noted Freeman. He offered the following tips:
Survey Methodology: The survey was conducted by Kelton Research between Feb. 25, and March 3, 2008 using an e-mail invitation and an online survey. Results of any sample are subject to sampling variation. The survey had a margin of error plus or minus of 6.9 percentage points.
About Xerox Litigation Services
Xerox Litigation Services provides in-house counsel and outside law firms with enterprise-wide discovery management processes and services that mitigate risk, control costs and allow access to critical information.
For more information visit http://www.xerox.xls.com.
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