Office Depot Now Offering PC Support and Network Installation Services

DELRAY BEACH, Fla.--(BUSINESS WIRE)--Office Depot® (NYSE:ODP), a leading global provider of office products and services, today announced the launch of a new tech support service called Tech Depot^TM Services. In-home and in-office services are currently available for customers throughout the country, while 85 Office Depot retail locations in Florida are also offering Tech Depot Services in-store. Nationwide availability at all Office Depot retail locations is expected to be completed in 2008.

Tech Depot Services takes on the burden of helping to ensure that virtually any technology product is set up and working properly by providing customers with a one-stop shop for a wide variety of services including PC tune-ups and repairs, wireless network installation, new software installation, TV installation, and even setting up a data protection and back-up plan for critical files. All repairs and installations are implemented by professional technicians, with services being performed either in an Office Depot store, remotely through a secure Internet connection with the customer, or on-site at a customer’s home or office, depending on the service.

“Many small businesses and home office professionals simply don’t have the time or budget to handle their numerous computer and technology needs and are looking for help,” said Chuck Rubin, President of North American Retail for Office Depot. “Tech Depot Services is a fast, convenient and cost-effective solution designed to help customers with the service and support they need to keep their PCs and networks up and running.”

Among the variety of Tech Depot Services are the following:

• Protection and Performance: The Protection & Performance service installs, updates and configures McAfee Virus Scan Plus and enhances your operating system to provide increased data security. Additionally, unwanted programs are removed to help speed up computer performance.

• Diagnostic and Repair: The Diagnostic and Repair service determines what type of computer problem(s) a user is experiencing and fixes non-hardware problems, including removal of viruses.
• Software Installation: Installation of a single title or suite of software.
• PC Tune Up: Reviews and helps optimize over 100 settings on a PC in an effort to improve speed and performance of the system.

• Data Protection: The Data Protection service installs software on a computer and creates an automated backup plan for use with a secondary drive. The plan defines the applicable data for backup as well as schedules a convenient time to run the backup on a regular basis.

• Network Installation: A technician will arrive at a customer's home or office and install a wireless router, set up a secure network, and connect two PC’s or a single PC and one other device to communicate wirelessly.

About Office Depot

Every day, Office Depot is Taking Care of Business for millions of customers around the globe. For the local corner store as well as Fortune 500 companies, Office Depot provides products and services to its customers through more than 1,600 worldwide retail stores, a dedicated sales force, top-rated catalogs and a $4.9 billion e-commerce operation. Office Depot has annual sales of approximately $15.5 billion, and employs about 49,000 associates around the world. The company provides more office products and services to more customers in more countries than any other company, and currently sells to customers directly or through affiliates in 43 countries.

Office Depot’s common stock is listed on the New York Stock Exchange under the symbol ODP and is included in the S&P 500 Index. Additional press information can be found at: http://mediarelations.officedepot.com.