QuadraMed Announces Winners of 2008 “QUEST Awards”

RESTON, Va.--(BUSINESS WIRE)--QuadraMed (NASDAQ:QDHC) today announced the winners of its 2008 “QUEST Awards” program: Pattie A. Clay Regional Medical Center, Princeton HealthCare System, Riverview Hospital and Frederick Memorial Healthcare System. The annual awards recognize hospitals for their innovative and impressive use of QuadraMed solutions and services in four categories—Revenue Cycle Improvement, Efficiency Improvement, Patient Safety Improvement, and Nursing Care Delivery Improvement.

“We applaud this year’s winners for striving to maximize clinical and operational efficiencies across their enterprises by deploying state-of-the art technologies,” said Keith Hagen, QuadraMed’s president and CEO. “Through a close technology partnership with QuadraMed, each QUEST Award winner leverages quality care into exceptional financial outcomes.”

The winners, who were announced and given a plaque acknowledging the honor at the 2008 QuadraMed User Group Conference held in Baltimore, Md., will each receive a $5,000 grant. QuadraMed received 23 applications for the QUEST Awards.

Pattie A Clay Regional Medical Center won the Revenue Cycle Improvement Award. By using QuadraMed Revenue Cycle Solutions and reengineering billing processes, the 105-bed hospital in Richmond, Ky., boosted cash flow by 5.6 percent in 2007 and projects that collections will rise 6.3% in 2008. QuadraMed applications have helped the provider process payments faster and immediately review and qualify self-pay patients, if eligible, for charity care. The Pattie A. Clay facility also reduced days in accounts receivable (AR) from 53 days in 2006 to 48 days in 2007. As of April 2008, the facility had maintained AR days at 48.

In the Efficiency Improvement category, Princeton (N.J.) Healthcare System was honored for realizing outstanding efficiencies in the registration of inpatient, outpatient and emergency department (ED) patients by implementing several QuadraMed applications, including QuadraMed Registration, a comprehensive ADT system. As a result, patient satisfaction has improved dramatically, as measured by Press Ganey scores. For instance, outpatient registration scores rose from the 32^nd percentile to the 90^th percentile. The following changes demonstrate the dramatic improvement: length of the registration process decreased by 68 percent; patient wait times dropped 69 percent; days in AR decreased 30 percent; and cash collections increased 20 percent.

Riverview Hospital, Noblesville, Ind., earned the Patient Safety Improvement award for customizing a skin/wound assessment tool embedded in QuadraMed CPR to identify when pressure ulcers or bedsores are present on admission (POA). This POA indicator is vital to reimbursement because effective Oct. 1, 2008, the Centers for Medicare & Medicaid Services will not reimburse hospitals for the extra cost of treating eight conditions that patients acquire during their hospitalization, including bedsores. Since rolling out the tool, Riverview nurses have been able to track wounds more consistently and implement preventative care measures sooner.

Frederick (Md.) Memorial Healthcare System received the Nursing Care Delivery Improvement Award for implementing QuadraMed’s AcuityPlus Emerge Methodology. As a tool for classification of patients and determination of their acuity at discharge, the AcuityPlus Emerge Methodology also generates a charge for patients treated in the emergency department. This procedure replaced a subjective determination of charges and aligns the charge with the patient’s acuity. Frederick Memorial’s ED has realized an increase in revenue since implementing this charging procedure; there are no missing charges and the level of charges is consistent.

Each QUEST Award entrant submitted a detailed application describing its achievements, business issues, objectives, approach and the final results achieved using QuadraMed products. Each QUEST Award category was judged by separate panels comprised of six independent healthcare information technology experts.

About QuadraMed Corporation

QuadraMed Corporation advances the success of healthcare organizations through IT solutions that leverage quality care into positive financial outcomes. QuadraMed provides real world solutions that help healthcare professionals deliver outstanding patient care efficiently and cost effectively. Behind the company’s products and services is a staff of 600 professionals whose experience and dedication have earned QuadraMed the trust and loyalty of clients at over 2,000 healthcare provider facilities. For more information about QuadraMed, visit http://www.quadramed.com/.

Cautionary Statement on Risks Associated with QuadraMed Forward-Looking Statements

This press release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995 by QuadraMed that are subject to risks and uncertainties. The words "believe," "expect," "anticipate," "intend," "plan," "estimate," "may," "should," "could," and similar expressions are intended to identify such statements. Forward-looking statements are not guarantees of future performance and are to be interpreted only as of the date on which they are made. QuadraMed undertakes no obligation to update or revise any forward-looking statement except as required by law. QuadraMed advises investors that it discusses risk factors and uncertainties that could cause QuadraMed’s actual results to differ from forward-looking statements in its periodic reports filed with the Securities and Exchange Commission ("SEC"). QuadraMed’s SEC filings can be accessed through the Investor Relations section of our website, www.quadramed.com, or through the SEC’s EDGAR Database at www.sec.gov (QuadraMed has EDGAR CIK No. 0001018833).

QuadraMed is a registered trademark of QuadraMed Corporation. All other trademarks are the property of their respective holders.

All results achieved by hospitals, clinics, and other healthcare organizations as outlined in this document are dependent on many factors, and users of QuadraMed products and services may experience varying results.