PORTLAND, Ore.--()--TransCore’s Freight Services Customer Support Center was chosen as a semi-finalist for the Global Call Center of the Year Award, the company announced today. The award is presented annually by the International Customer Management Institute (ICMI.) In 2007 TransCore was the recipient of this distinctive award. Finalists will be announced in May with the winner chosen during ICMI’s annual conference in June.
TransCore’s call center supports transportation industry customers including carriers, owner-operators, shippers, freight brokers and third-party logistics (3PL) companies who deploy products and services from the company’s Freight Services unit, including 3sixty Freight Match, the industry’s largest and best load board, as well as CarrierWatch, and Truckload Rate Index, among others.
About TransCore’s Commercial Technology Group
TransCore’s Commercial Technology Group is a leading provider of transportation solutions in the United States and Canada serving brokers, carriers, owner-operators and shippers with best-in-class products. Load boards include Loadlink in Canada and 3sixty Freight Match powered by the DAT Network in the United States, which has set the industry standard for the spot freight marketplace since 1978. TransCore’s asset tracking and in-cab communications solutions feature the industry’s fastest response times and state-of-the-art satellite networking. TransCore provides fleet compliance, distribution and intermodal services, automated carrier safety and insurance monitoring, truckload rate indices for contract markets, and the most popular broker logistics software. TransCore is also the largest global manufacturer of transportation-based radio frequency identification (RFID) applications with 37 million RFID tags and 58,000 readers distributed in more than 40 countries throughout the world. TransCore RFID products support the toll, traffic management, rail, access control, homeland security, and parking markets.
About the International Customer Management Institute
The International Customer Management Institute (ICMI) delivers management-level conferences, educational programs and publications for the call center industry.
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