Clutch Powers Customer Loyalty Programs for Merchants Using Amazon Webstore
As an Amazon Webstore Solution Provider, Clutch Enables Merchants to Issue and Accept Loyalty Rewards as Part of Checkout Process
PHILADEPHIA--(BUSINESS WIRE)--Clutch, a leading platform powering customer success for over 450 consumer-focused businesses, today announced a new loyalty solution for Amazon Webstore merchants. Through the solution, Amazon Webstore merchants can use the Clutch Customer Success (CS) platform to issue customer loyalty program rewards and enable rewards redemption during checkout.
“We are tremendously excited to offer this solution to Amazon Webstore merchants looking to run a loyalty program as well as to Clutch customers needing an e-commerce provider”
The Clutch CS platform is a suite of modular solutions for loyalty, rewards, consumer analytics, gift, social and promotional engagement, and mobility capabilities that drives customer insight, segmentation, recognition and engagement. The platform increases customer retention as well as the value of existing customers through effective, relevant marketing programs to optimize desired customer response and brand goals.
Merchants can work with Clutch to configure its loyalty program on the Clutch CS platform and integrate it with their Amazon Webstore account. As a result, Clutch will scan orders placed through a merchant’s website and issue rewards automatically to customers for any purchase that meets the loyalty program requirements. In addition, the Clutch integration provides Amazon Webstore merchants with an embedded widget that allows customers to redeem rewards as part of the checkout process, such as an order discount based on loyalty points.
“We are tremendously excited to offer this solution to Amazon Webstore merchants looking to run a loyalty program as well as to Clutch customers needing an e-commerce provider,” said Ned Moore, CEO of Clutch. “Our approach is to work individually with each customer to define its goals for success in very specific terms. This includes designing and integrating a loyalty program as a part a merchant’s overall marketing mix in order to yield higher margin, more engagement and more value from top customers.”
The Clutch loyalty solution for Amazon Webstore merchants is available immediately. Amazon Webstore merchants that are interested can contact Clutch. Companies interested in partnering with Clutch can join the ClutchConnectTM Partnership Program.
Clutch empowers consumer-focused businesses to better connect with, understand and engage their highest value customers. The company’s Customer Success (CS) platform integrates traditional POS and e-commerce data, along with consumer social and mobile activity to create more meaningful engagements, longer-lasting relationships and most importantly, more successful customers.
Headquartered in the greater Philadelphia area, Clutch supports over 450 retailers globally and more than 40 million consumer accounts. Clutch is a proud partner company of Safeguard Scientifics (NYSE:SFE), Ben Franklin Technology Partners, and NewSpring Capital. For more information, please visit www.clutch.com, follow Clutch on Twitter @ClutchSuccess or like Clutch on Facebook.