Broadview Earns Top Honors for its Innovative Cloud Products and Outstanding Customer Service
RYE BROOK, N.Y.--(BUSINESS WIRE)--Broadview Networks®, a leading cloud-based provider of communications and information technology services, has been recognized with five awards from this year’s Customer Sales and Service World Awards and three awards from Network Products Guide’s Hot Companies and Best Products Awards. Art Gairo, Broadview’s Senior Vice President of Operations, attended the joint award ceremony in San Francisco to accept the eight highly-respected industry awards on Broadview’s behalf.
“The key to delivering the best overall customer experience is by combining consistently exceptional customer service with an innovative portfolio of technologies. Our team takes great pride in giving customers the tools they need to improve their competitiveness.”
Broadview won gold awards in the categories of Customer Service Achievement of the Year and Best Joint Venture-Partner Market Expansion Program of the Year, as well as in the Application Delivery category for its Hosted Virtual Desktop service. Silver awards were given to Broadview for its OfficeSuite® phone system in the category of Best VoIP and Unified Communications, and to Gairo and his team for their Customer Satisfaction & Engagement Management Program. Ken Shulman, Broadview’s Chief Technology Officer and Chief Information Officer, Broadview’s Contact Center Department and its Customer Service Team all received bronze awards.
“We congratulate Broadview Networks for being recognized with eight of our coveted awards,” said Rake Narang, Network Products Guide’s Editor in Chief. “It’s truly an achievement to be proud of, with nominations from all over the world for these awards programs. We saw extraordinary quality behind Broadview’s efforts and the hard work that it has taken for them to achieve their goals.”
Network Products Guide Awards are the world’s premier information technology awards, honoring people, products and companies for their achievements in every facet of the IT industry. The Customer Sales and Service World Awards recognize organizations worldwide for excellence in customer relations.
“We were honored to receive eight awards at this year’s banquet,” said Brian Crotty, Broadview’s Chief Operating Officer. “The key to delivering the best overall customer experience is by combining consistently exceptional customer service with an innovative portfolio of technologies. Our team takes great pride in giving customers the tools they need to improve their competitiveness.”
About Network Products Guide Awards www.networkproductsguide.com
As industry’s leading technology research and advisory publication, Network Products Guide plays a vital role in keeping decision makers and end-users informed of the choices they can make in all areas of information technology. You will discover a wealth of information and tools in this guide including the best products and services, roadmaps, industry directions, technology advancements and independent product evaluations that facilitate in making the most pertinent technology decisions impacting business and personal goals. The guide follows conscientious research methodologies developed and enhanced by industry experts. To learn more, visit www.networkproductsguide.com.
About the Customer Sales and Service Awards www.cssworldawards.com
SVUS Awards organized by Silicon Valley Communications are conferred in 10 annual award programs: CEO World Awards, Consumer World Awards, Customer Sales and Service World Awards, Golden Bridge Business Awards, Globee Fastest Growing Private Companies Awards, Info Security’s Global Excellence Awards, Network Products Guide’s Hot Companies and Best Products Awards, Pillar Employee Recognitions World Awards, PR World Awards, and Women World Awards. Learn more about the Customer Sales and Service World Awards at www.cssworldawards.com.
About Broadview Networks® www.broadviewnet.com®
Broadview Networks is a network-based business communications provider serving customers with local and long-distance voice and data communications, premises-based and patented hosted VoIP systems, data services and a full suite of managed and professional services. They also provide an innovative portfolio of bundled, hosted IP phone and cloud computing services designed to meet the unique application requirements of diverse workforce groups. Its customers benefit from award-winning customer service, including a Web-based account management tool and a primary point-of-contact for real-time, personal customer care.