Palmetto Technology Group Selected by Law Firm for Comprehensive IT Support
GREENVILLE, S.C.--(BUSINESS WIRE)--Palmetto Technology Group (PTG) – an Office 365 Specialist, Microsoft Cloud Partner of the Year (East Region) and outsourced IT support company headquartered in South Carolina – today announced it is providing IT managed services to the Kenison, Dudley & Crawford law firm.
“We’re lawyers; we don’t do IT. PTG came in and showed us what we had and what we needed, while also pinpointing potential issues before they became real problems.”
“We’re able to remove IT issues from their plates so the team at Kenison, Dudley & Crawford can focus on their core business,” said PTG CEO Reed Wilson. “With our comprehensive IT support services, we manage all aspects of the firm’s computer systems, from hardware and software to maintenance and support.” Additionally, PTG ensures the firm’s case management software interacts seamlessly with their accounting software.
Full Spectrum of Support
During a period of rapid growth, said firm partner John Crawford, “We went from handling our own computers to reaching out to someone who managed them for us.” Firm partner Tom Dudley added, “We’re lawyers; we don’t do IT. PTG came in and showed us what we had and what we needed, while also pinpointing potential issues before they became real problems.”
Dedicated to Client Service
As a result of PTG’s comprehensive IT support, firm partners are confident their computer systems are running optimally. “PTG knows we have a problem before we know we have a problem. This level of customer service is a huge benefit to Kenison, Dudley & Crawford,” Crawford said. “What they do behind the scenes is magic to us.”
“Our goal with every client is to address their needs before they know they have them,” Wilson said. “Whether it’s finding new solutions for mobile email access or patching security issues, we want our clients to know their information is secure and their systems are up and running.”
The partners at Kenison, Dudley & Crawford have been pleased by PTG’s responsiveness and professionalism. Crawford commented, “PTG gained a lot of credibility with us by offering suggestions for what we need to change but also by letting us know when we don’t need to spend money unnecessarily.”
About Palmetto Technology Group
Palmetto Technology Group (PTG), an Office 365 Specialist, is headquartered in Greenville, SC. PTG is a Microsoft Cloud Accelerate Partner, achieving Silver Messaging competency in Collaborations and Portals, as well as a Microsoft Cloud Deployment Partner. Building and maintaining networks and infrastructure for businesses, PTG serves as an outsourced IT support team. PTG was the Cloud Partner of the Year in 2013 (East Region), Rookie of the Year (2013) and Cloud Champions Club (2012-2013).
To learn more about the cloud, Office 365 pricing, Office 365 trials, or an Office 365 demo, please visit www.office365migrations.com, www.palmettotg.com, our blog, or call 864-552-1291. You may also connect with PTG on Facebook, LinkedIn, and Twitter.
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