PerfectServe Announces New Sessions in Educational Webinar Series for Healthcare Leadership
Upcoming webinar to address communication challenges in the consult process at Munroe Regional Medical Center
KNOXVILLE, Tenn.--(BUSINESS WIRE)--Today, PerfectServe – the intelligent, unified clinical communications platform company – announced the addition of two new sessions to its complimentary educational webinar series featuring insight from prominent health system leaders and industry experts. Designed to address the clinical communications, workflow and security challenges faced by today’s healthcare provider organizations of all shapes and sizes, the webinar series offers real-life examples of how to improve clinical communications and workflow, in addition to addressing key industry issues like HIPAA compliance and mobility.
“Refining the Consult Process at Munroe Regional Medical Center Saves Time, Money and Greatly Improves Staff Satisfaction.”
On Tuesday, February 18, 2014 from 1:00 to 2:00 p.m. EST, the series will continue with an interactive webinar titled “Refining the Consult Process at Munroe Regional Medical Center Saves Time, Money and Greatly Improves Staff Satisfaction.” During this session, hosts Diane Coleman, Performance Improvement Manager at Munroe Regional Medical Center, and Terry Edwards, President and CEO of PerfectServe, will discuss how refining the consult process can save time, money and greatly improve staff satisfaction. Attendees will learn how Munroe Regional Medical Center has made significant improvements in its consult process via a Six Sigma project, yielding impressive results. Health system and hospital executives are encouraged to attend and learn from Munroe’s lessons learned, unforeseen opportunities and the technology that led the way. More information and registration can be found here.
“Provider organizations have made huge strides in adopting technologies that enable better care, but the workflow challenges they continue face can impede this progress if not addressed,” said Terry Edwards, president and CEO of PerfectServe. “We are excited to continue to offer a collaborative environment for customers, executives and industry experts to engage, gain insight and spark improved processes within health systems.”
Last month, the series included an “Ask the Expert” webinar with healthcare communication and behavioral expert, Alan Rosenstein, MD on a multidirectional approach to improving communication of the healthcare delivery team. With over 40 years of experience, Dr. Rosenstein shared strategies to better understanding key steps of improved communication and ways to overcome communication obstacles specific to physicians and nurses. An open Q&A session was available at the end for listeners to ask questions related specifically to their organization’s communication challenges. The webinar replay can be found here.
PerfectServe is a single, intelligent, unified communications platform that connects clinicians across the care continuum. The company helps providers improve patient outcomes and operational efficiency by removing communications process variability and speeding contact cycle times between clinicians. More than 30,000 physicians in organizations such as Advocate Healthcare, Ascension Health, MemorialCare, the WellStar Health System, Hoag, the St. Joseph Health System and Orlando Health rely on PerfectServe to enable faster interventions, increase physician alignment and satisfaction, provide nurses more time for direct patient care and reduce HIPAA-compliance risk. Headquartered in Knoxville, Tenn., PerfectServe was incorporated in 2000.