RelayHealth Financial Products Attain CMMI Level 2 Appraisal
Latest Milestone Follows High Customer Satisfaction Ratings and ICD-10 Readiness
NEWTON, Mass.--(BUSINESS WIRE)--Today RelayHealth Financial announced that its RelayClearanceTM, RelayAssuranceTM, RelayAnaltyicsTM and RelayPayer Connectivity ServicesTM have achieved a Level 2 (L2) appraisal rating under CMMI Institute’s Capability Maturity Model Integration (CMMI).
“CMMI Level 2 appraisal requires a significant investment of time and resources, and that’s an investment in our customers”
This is the latest in a series of accomplishments recently announced by RelayHealth Financial and related to the company’s commitment to outstanding software quality and service levels. In October, in the largest opinion poll ever undertaken on revenue cycle management (RCM) software, providers named RelayHealth Financial number one in customer satisfaction. The company was also ranked the number one revenue cycle solution overall for hospital systems, integrated delivery networks (IDNs) and accountable care organizations. In November, RelayHealth Financial announced it was first to market with ICD-10 readiness and end-to-end testing a full year ahead of the U.S. government deadline.
CMMI is a process improvement training and appraisal program administered by Carnegie Mellon University. An L2 appraisal indicates the organization is performing at a “managed” level. This means processes are planned and executed in accordance with policy; employ skilled people with adequate resources to produce controlled outputs; involve relevant stakeholders; are monitored, controlled, and reviewed; and are evaluated for adherence to their process descriptions.
“CMMI Level 2 appraisal requires a significant investment of time and resources, and that’s an investment in our customers,” said Matt Larsen, vice president of Product Management for RelayHealth. “We have documented software engineering best practices in place which support our mission to provide the industry’s best customer experience. It helps us accelerate time to market, improve software quality, reduce rework, and free up time that’s best used to solve customer needs. We believe our CMMI L2 appraisal, the Black Book study results, and our ICD-10 readiness and testing program are shining examples of what can be achieved when you always put customers first.”
For more information on McKesson RelayHealth Financial’s solutions, visit our Web site at http://www.relayhealth.com/solutions/financial-solutions, learn from our experts at the RelayHealth blog, follow us on Twitter at @RelayHealth, or visit the RelayHealth Facebook page.
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About McKesson RelayHealth Financial
Every day across America, more than 2,000 hospitals and health systems rely on RelayHealth to help them process over 5 million patient claims, worth over $1.1 trillion annually. Our broad array of revenue cycle management solutions use the power of the cloud and big data to help healthcare professionals make better financial decisions for their organizations and patients, right at the point of care. Nobody does more than RelayHealth to bring healthcare connections to life. For more information, visit http://www.relayhealth.com/solutions/financial-solutions.
About McKesson Corporation
McKesson Corporation, currently ranked 14th on the FORTUNE 500, is a healthcare services and information technology company dedicated to making the business of healthcare run better. We partner with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting. McKesson helps its customers improve their financial, operational, and clinical performance with solutions that include pharmaceutical and medical-surgical supply management, healthcare information technology, and business and clinical services. For more information, visit us at www.mckesson.com.
Tags: McKesson, McKesson Health Solutions, RelayHealth Financial, Revenue Cycle Management, CMMI, ICD-10