Dexter + Chaney Launches Cloud-based Service Management and Dispatch Software for Contractors
SEATTLE--(BUSINESS WIRE)--Dexter + Chaney (www.dexterchaney.com), developer of Spectrum® Construction Software, announced the release today of a complete service management solution for contractors that includes features for work order management and service dispatch. This new service management software works seamlessly with their Spectrum Construction Software and works completely in the cloud, requiring no software download or specific hardware devices.
“Contractors with a large service component to their businesses need information delivered fast to a mobile, dispersed, and diverse work force”
“Contractors with a large service component to their businesses need information delivered fast to a mobile, dispersed, and diverse work force,” said John Chaney, President. “Spectrum’s new Service Management application fulfills this need because it has been designed as true cloud-based software. Managers, dispatchers, and technicians can connect to the full set of service management features wherever they are, using any device with a web browser.”
Spectrum Service Management includes full service request processing, dispatching, and work order management features. “All features of Spectrum Service Management work together,” said Geoff Falk, Spectrum Product Manager. “Information that begins with a service request or planned maintenance call is carried through to the dispatching and work order management applications. Managers have immediate visibility into customer and service call history - dispatchers can create, prioritize, and schedule service calls all from one screen - technicians can process work orders directly from the field - and customers can even be invoiced automatically when work is complete.”
ABOUT DEXTER + CHANEY
Dexter + Chaney has been providing complete construction management software for more than 30 years. From the office to the field, from accounting to project management, Dexter + Chaney software is used by more than 1,000 companies. Their clients come from all segments of the industry—heavy/highway and utility, general contractors, electrical, mechanical, and specialty subcontractors—and are companies of all sizes, from locally owned subcontractors to some of the world’s largest construction firms. Dexter + Chaney’s web-based software applications allow customers to get work done anywhere using any device with a web browser and without the need to download any software. For more information about Dexter + Chaney’s products and services, contact Wayne Newitts, Marketing Director, Dexter + Chaney, 9700 Lake City Way NE, Seattle, WA, 98115-2347; phone: 800-875-1400 or 206-364-1400; fax: 206-367-9613; e-mail: email@example.com; www.dexterchaney.com.