Teradyne Broadband Test Division Wins IEC`s InfoVision 2001 Award

DEERFIELD, Ill.--(BUSINESS WIRE)--Oct. 22, 2001--

The International Engineering Consortium (IEC) Recognizes NetFlare,

Teradyne's Broadband Internet Test System.

Teradyne, Inc. (NYSE: TER) Broadband Test Division, announced today that the International Engineering Consortium (IEC) has selected Teradyne to receive the InfoVision 2001 award for the work the company has done in the development of its broadband Internet test system, NetFlare(TM). The InfoVision Award recognizes the year's most innovative and beneficial technologies, applications, products, and services. The IEC selected Teradyne's NetFlare system because of its advanced technology and product design, impact on the industry, and end-user marketability and adoption. Teradyne will receive the award at the National Communications Forum (NCF) to be held October 29 - November 1 at the Hyatt Regency O'Hare, Chicago, Illinois.

NetFlare uses patent pending techniques to provide fast, accurate identification of the owner of a broadband Internet service problem. This addresses the growing challenge in broadband consumer customer care - increasing minutes spent on the phone with consumers or small businesses attempting to resolve performance issues where the end-to-end network has multiple owners. Guided by easy to understand web interfaces, a consumer experiencing a service performance problem works interactively with network operations center operators to resolve a problem, often in two minutes or less. NetFlare reduces average call handling time by 40% to 60% on performance and connectivity related calls versus current methods and improves overall consumer satisfaction with broadband service.

The industry continues to recognize the need for better tools to manage performance problems. "Service providers need to bring together a number of key tools to provide a full view of the customer experience," says Mark Basham, Director of Telecom OS for RHK. "NetFlare is a key asset in ISPs achieving true service management."

NetFlare's architecture avoids complex integration and deployment issues and can be quickly installed and made operational. Rather than a test probe in every central office, the system consists of a handful of Internet Diagnostic Units (IDU) located at strategically selected points in the network reporting data to one NetFlare Resource Broker (NRB). Also, since no client software is required to be loaded in the consumers PC, NetFlare can be implemented with minimal interface requirements to operational support systems.

"One criteria to win the award is to have a satisfied customer," says Chris Bohrson, Director of Sales and Marketing for Teradyne's Broadband Test Division. "Telus, a leading ISP in Canada, invested in NetFlare only after putting it through extensive technology and operational trials to prove its accuracy, operational capability and confirm NetFlare's value. Trial results at Telus indicated that NetFlare reduced average call handling time in Tier 1 and Tier 2 by 65% on performance and connectivity related calls. Because Tier 1 or front-office network operations center representatives are given access and visibility of information, they can close calls at point of reception. Handoffs and escalations to Tier 2 are reduced by 30%."

Teradyne will be recognized at the InfoVision 2001 Awards presentation on October 31st. Bruce Collins, NetFlare Product Manager, will accept the award on Teradyne's behalf. "We are very honored that the IEC recognizes NetFlare's innovative approach to Internet testing and Teradyne as an industry leader," said Collins. "It will be my pleasure to accept such a distinguished award on behalf of the NetFlare development team and Teradyne's Broadband Test Division."

For more information on the NCF conference please go to: http://www.iec.org/events/2001/ncf/index.html

About Teradyne

Teradyne (NYSE: TER) is the world's largest supplier of automatic test equipment and is also a leading supplier of high performance interconnection systems. Teradyne's test products are used by manufacturers of semiconductors, circuit assemblies, voice and broadband telephone networks. Teradyne's backplane assemblies and high-density connectors are used by manufacturers of communications and computing systems central to building networking infrastructure. The company had sales of $3.0 billion in 2000 and currently employs about 8000 people worldwide. For more information visit www.teradyne.com.

About Teradyne Broadband Test Division

Teradyne Broadband Test Division is a division of Teradyne Inc. The group develops state-of-the-art testing capabilities that support service provider's goals to sell and deploy more broadband services sooner and improve the efficiency of qualification, provisioning, and customer care. Teradyne's nine years of internet protocol testing experience and industry leading background in layer 1 DSL testing enhances its 29 years experience in providing test systems that support voice customer care for over 110 million voice lines worldwide. For more information on Teradyne's Broadband Test Products, visit Teradyne at: http://www.teradyne.com/prods/btd/

“One criteria to win the award is to have a satisfied customer”