SCHAUMBURG, Ill.--(BUSINESS WIRE)--CellTrak Technologies, the provider of the industry’s leading Care Delivery Management solution used at over 4,000 home care agency locations in the US, Canada and the UK, today announced the release of a French-Canadian version of its Operations Team Portal.
“Caregivers are a diverse group and we have supported them with multiple languages at the point of care with our mobile solution and IVR,” states Mark Battaglia, CEO at CellTrak. “Now, we’ve expanded language support to the office staff, with the first version being French-Canadian. The ability to support multiple languages results in faster adoption, better quality of care, and improved productivity. We have brought this into the market, working with Qualicode Software in Quebec, Canada. They have been great to work with, and we are excited to support multi-lingual capabilities for their customers.”
CellTrak’s Operations Team Portal enables agencies to better support caregivers and to improve care delivery services. It provides an at-a-glance dashboard to easily measure key performance indicators; real-time alerts for proactive care coordination to address late and missed visits, changes in client condition, and staff safety; the Alert Management Console, which monitors alerts to streamline workflows; and maps to show real-time location of staff. This software improves care coordination and field force management, ultimately optimizing care delivery outcomes.
Qualicode Software carried out a successful Early Adopter ROI Program with eight non-profit home care service providers to demonstrate the value of CellTrak’s Care Delivery Management solution in French and English for care providers in the field and office staff. The CellTrak solution is seamlessly integrated with the Qualicode QT schedule solution and provincial Reseau SAD referral network. Now funder compliance using GPS enables service providers to verify schedules and service plan completion.
“We are happy with the results so far,” declared Nicolas Bastien, Vice President of Business Development at Qualicode Software. “Our early adopter service providers have been able to eliminate paper processes, realized operational savings and gained a real-time view into field activity which have improved their bottom line.”
CellTrak’s mobile apps currently supports French, Spanish, Korean and Russian, in addition to English.
About CellTrak
People receive exceptional care in their home and community when their providers use CellTrak’s solution to better manage the delivery of care and the people who deliver it. CellTrak brings innovation and expertise to home health, home hospice, home care, and community care agencies, to health systems and other pre- and post-acute providers, and to payers in the U.S., Canada, and the U.K. More information about CellTrak and its Care Delivery Management solution is available at www.celltrak.com.
About Qualicode Software
After 25 years of business, Qualicode is the reference for innovative and efficient software solutions among Quebec’s public and private health networks. Whether you work in the home health care sector, security agencies, employment agencies or any other business having to manage complex schedules, Qualicode offers the solution to optimize your efficiency. Our mission is to help you reach and surpass your business’s performance objectives. You will be pleasantly surprised by the results! For more information, visit www.qualicode.com.
