SOMERSET, N.J.--(BUSINESS WIRE)--SHI International, one of North America’s top 10 largest IT solutions providers, has been granted the Citi Lean Partner Award by Citigroup, Inc., in recognition of SHI’s high levels of service, performance, and collaboration with Citi. The award was announced at the Citi Supplier Awards event held Sept. 25 in New York.
The Lean Partner Award recognizes the supplier that has most embodied the spirit of CitiLean, a continuous improvement program with tangible and measurable benefits to Citi and its customers. It honors speed to purpose (rapid and consistent turnaround time for services delivered), quality, efficiency, controls, and overall customer experience, allowing Citi to pursue growth and economic progress.
SHI partnered with Citi to re-design and implement software solution processes, resulting in a more streamlined environment.
“SHI’s years of software licensing and IT asset management expertise made possible a process that significantly reduced the time and resources it takes for Citi to make its employees productive, allowing Citi to improve its own level of service to its customers,” said Thai Lee, President and CEO of SHI. “Our work with Citi shows what SHI does best: understand our customers’ IT and business needs and create a solution that exceeds their expectations. This award recognizes a true partnership, one founded on shared values of quality, customer service, and continuous improvement.”
Founded in 1989, SHI International Corp. is a $7.5 billion+ global provider of technology products and services. Driven by the industry's most experienced and stable sales force and backed by software volume licensing experts, hardware procurement specialists, and certified IT services professionals, SHI delivers custom IT solutions to Corporate, Enterprise, Public Sector, and Academic customers. With over 3,500 employees worldwide, SHI is the largest Minority and Woman Owned Business Enterprise (MWBE) in the U.S. and is ranked 9th among CRN's Solution Provider 500 list of North American IT solution providers. For more information, visit https://www.SHI.com.