SAN FRANCISCO--(BUSINESS WIRE)--Planisware – a global provider of Project and Product Portfolio Management (PPM) software solutions for new product development (NPD) organizations – was among the select companies invited to participate in the Forrester Research report, “The Forrester Wave™: Strategic Portfolio Management Tools, Q3 2017.” In this evaluation, Planisware was cited as a leader in strategic portfolio management and achieved the highest score in customer experience.
In the age of the customer, organizations need to quickly get products and services to market in order to stay competitive. Employing a portfolio-centered approach to strategic planning enables companies to derive the most value from rapidly developed products, while keeping waste to a minimum. To accommodate an accelerated go-to-market timeline, many NPD organizations have incorporated Agile techniques into their processes, providing them with fast, valuable feedback to drive prioritization decisions.
For “The Forrester Wave™: Strategic Portfolio Management Tools, Q3 2017,” Margo Visitacion and Robert Stroud evaluated the strengths and weaknesses of 13 top SPM software solutions providers against 27 criteria within the categories of current offering, strategy, and market presence. All companies evaluated met three inclusion criteria: A minimum of 50 live SPM customers, flexible implementation requirements and a comprehensive set of SPM capabilities.
Planisware was named a Leader, achieving the highest score out of all vendors in the customer experience criterion. About Planisware, the study cites that “Planisware is among the leading vendors and provides ample support in all capabilities, with investment planning, program and road map capabilities highlighted as particular strengths. Clients referenced flexible resource management, strong financial planning and the ability to manage hybrid – traditional and Agile – projects as differentiators.”
“Providing an outstanding user experience is Planisware’s number one priority and I believe that our top score in customer experience is a reflection of this dedication to customer service and user adoption,” said Pierre Demonsant, founder and CEO of Planisware. “We partner with our clients and prioritize incorporating customer feedback into our solution to ensure that we provide a best-in-class, intuitive user experience; we also provide tools, forums, and events that cultivate a community awash in knowledge, expertise, and best practices. Years of commitment to our customers’ experience has enabled us to maintain an exceptional customer retention rate and serve organizations across industries.”
Planisware offers enterprise PPM software that supports the end-to-end innovation and product development life cycle, from building a strategy to planning to execution. The company’s customer base is comprised of hundreds of thousands of users worldwide, representing several different industries, including consumer packaged goods, engineering, automotive, aerospace and defense, high-tech, chemical manufacturing, life sciences, and energy. For more information about Planisware, please visit www.planisware.com or call 888-752-6479.
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Planisware is a global provider of Project and Product Portfolio Management software solutions. Planisware's acclaimed configurability accommodates the company's customers across a variety of industries and empowers users to align the solution with key business programs and portfolio management processes. To learn more about Planisware, please visit www.planisware.com or call 888-752-6479.