CINCINNATI--(BUSINESS WIRE)--It is with immense satisfaction that Ultimus Fund Solutions®, LLC (Ultimus®) announces that, for the third consecutive year, the firm earned the highest overall score in the Mutual Fund Administration Survey conducted by Global Custodian. Ultimus has continued to sustain high marks in this independently administered survey, even as the firm has more than doubled in size, both on number of clients and assets under administration since 2015, the first year the firm’s clients participated in the survey.
In the 2017 survey administered by Global Custodian, ten North American mutual fund administrators were evaluated on quality of service by their respective clients in eight different categories. The service categories include relationship management and client service; value delivered; fund accounting and valuation; transfer agency; distribution support; fund reporting; compliance and regulation; and operations and custody. In recognition of the outstanding survey performance, Global Custodian bestowed both the Market Outperformer Award and the Category Outperformer Award to Ultimus again this year, for the third successive time.
“It is with significant gratitude to our outstanding clients that we accept these awards for the third consecutive year,” said CEO and Managing Director at Ultimus, Bob Dorsey. “We pride ourselves on the excellent service that Ultimus professionals provide to our clients. When we started the firm in 1999, we knew that providing our clients with exceptional service was a key component to helping us thrive in the industry. It has been, and always will be, a vital factor in the way we operate our business.”
According to the survey results for Ultimus, as reported by Global Custodian, “client comments are multiple and overwhelmingly positive.” Ultimus received a plethora of 7’s across the survey and attained an overall average score of 6.91 out of 7. As a result, Ultimus was recognized as the Market Outperformer for this North American mutual fund administrator survey. Additionally, since Ultimus received scores above the average in each category, the firm also received the Category Outperformer award.
“Ultimus is committed to continuing to invest in our business for the benefit of our clients,” said Gary Tenkman, Ultimus COO and Managing Director. “As always, with anticipated growth, we are diligently mindful of our client service levels, making sure we are consistently maintaining the highest standards. We are humbled that our clients reward us with high ratings and we look forward to working hard to continue providing them with the remarkable service for which Ultimus is known.”
About Ultimus Fund Solutions
Ultimus Fund Solutions provides highly customized and comprehensive middle and back office services to midsize and smaller investment advisors. Ultimus offers service solutions for mutual funds, including fund organization, fund administration, fund accounting, transfer agent and distribution services for both open- and closed-end funds, plus turnkey solutions for collective investment trusts.
Ultimus’ middle office services, for separately managed accounts and private funds, encompass managing the technology infrastructure and operations to manufacture the data, enabling delivery of detailed reporting to advisors, investors, and regulators. Ultimus’ comprehensive middle and back office services are performed by teams of accountants, attorneys, paralegals and other professionals with a wealth of financial services experience. For more information, visit www.ultimusfundsolutions.com.